ServiceNow

Thank you for using the LapSafe® ONARKEN® ServiceNow App (the “App”). We are committed to protecting your privacy and ensuring transparency regarding how your data is handled when using our App.

1. Overview

This App functions exclusively as a set of API Spokes. It does not collect, transmit, or store any data from your ServiceNow instance unless explicitly configured by you (the customer). All data flows and integrations are initiated and managed by your own setup and preferences.

2. Data Handling

• No Automatic Data Collection
  The App does not automatically collect or transmit any data from your ServiceNow environment.
  
  
• User-Controlled Data Transmission
  Any data transferred using the App is solely the result of user-configured API integrations. The App does not initiate any data transfers or process data without user instruction.
  
  
• Data Storage in ONARKEN
  If you choose to transmit data via the API integration, that data may be stored in ONARKEN, but only when you have explicitly configured and submitted such data through the App. We do not control, access, or manage this data in any way.

3. Your Responsibilities

As a user of the App, you are solely responsible for:

• Configuring and managing API integrations.
  
  
• Ensuring that any data transmitted complies with your organisation’s policies and applicable laws.
  
  
• Managing the access and permissions within your ServiceNow environment.

4. Changes to This Policy

We may update this Privacy Policy to reflect changes in functionality or legal requirements. Any changes will be communicated through your account manager or the LapSafe® Support Team

5. Contact

If you have any questions about this Privacy Policy or our practices, please contact us at:

LapSafe® Self-Service Solutions
support@lapsafe.com