Important Actions

Upon delivery of your new Mentor™ trolley you must:

Serial Numbers:


Take a note of your locker's serial number which can be found located on the back of the trolley. The silver plate will hold your serial number that begins with 'MEN' (Figure 1). Store this in a safe place. You will need to quote this number for all enquiries relating to your trolley.

* On older trolleys, this will begin with 'LE' instead.

Key Numbers:

Take a note of your key number located on the key itself (figure 2) and store this in a safe and secure place. You will need this if you wish to order additional keys.

Health & Safety:

Read the Health & Safety section

Getting Started

Before moving your trolley you must fit the trolley handles and cable tidies which can be found inside the front of the trolley:

• Fit one handle to each side of the trolley using the screws and allen key provided (Figure 3).

  

• The cable tidies should be hung beneath the handles and be used to stow the power cable whenever the trolley is moved.
• If your trolley is fitted with an alarm you will need to connect and charge the alarm battery, see the alarm section under ‘Mentor Options’.

Moving Your Trolley

Your Mentor™ trolley should always be moved with care and should only be moved by two competent adults or authorised persons.

Before moving the trolley the following checks/actions should be carried out, irrespective of the distance travelled:

• Check that the power has been turned off on the trolley and at the wall socket.
• Carefully disconnect the mains power lead from the back of the trolley and from the wall socket, loop the power lead in the cable tidies located beneath the trolley handles.
• Check that any network cable (Cat5) has been disconnected from the back of the trolley.
• Ensure that all of the trolley doors are securely closed and locked, and that all keys have been removed. Do not move the trolley with a key left in the lock.
• Ensure that there are no items left on the top of the trolley.
• Disengage wheel brakes using the foot operated pedals before moving the trolley. (Figure 4)
• Special care should be taken on inclines.

At The New Location:

• Ensure that all wheel brakes are applied using foot operated pedals (figure 4).

  

• Never position the trolley in front of any fire exit or fire escape routes
• Never position the trolley in the view of any windows for security

Charging Your Devices

1. Connect the mains power lead supplied with your with your trolley to the power port near the bottom at the back of your trolley (Figure 5).
2. Plug the lead into a wall power socket and turn on at the wall.

3. Turn on the power at the trolley by flipping the power switch next to the power port (Figure 6).

Charging Devices - SmartLine™

• If you have chosen SmartLine™ with PowaSave™ then your trolley has been fitted with LapSafe®’s ultra-safe preconfigured charging leads, specific to the make and model of your chosen device.
  You do not require the AC adaptors that come with your devices to be fitted into this trolley (Figure 7).
• Place each laptop into a charging bay – only one device per shelf unless configured for tablets where sometimes two per shelf can be
  accommodated (in this case two charging leads will be visible).

• Plug the black SmartLine™ charging cables provided in each bay into the corresponding laptop’s power port to allow charging (Figure 8).

   

SmartLine™ Module Charging Lights Explained

What is PowaSave™

PowaSave™ technology is designed to provide power savings over long term duration charging of laptops and netbooks.

This highly intelligent system is only available on the Mentor™ SmartLine™. It automatically senses when a module (of five devices) is fully charged and it then stops charging the module to avoid wasting power; thus making vast energy savings. All devices are still charged simultaneously in the fastest possible time.

Charging Devices - ChargeLine™

If you have chosen ChargeLine™ then your trolley will be configured to allow you to use the AC adaptors that are supplied with your device. Your trolley will have either a UK three pin 13 amp socket fitted to each shelf or a European 16 amp socket. (Figure 9)

• Neatly place one AC adaptor into each charging bay and plug into the white charging socket provided.
• Place one device onto each shelf and connect the corresponding AC adaptor to each laptop.

Note:
No power will be supplied to the devices until the front doors have been securely closed – this is a safety feature to ensure no user comes into contact with mains voltage.

Mentor™ Options

Printer†

If you have a printer module built into your trolley please refer to your printer manual for guidance on how to use the printer and to load and change the printer cartridges.

The printer module has been connected into the trolley and once you have connected the trolley to the mains power it will be ready to use. 

If you wish to use your own printer housed on the top of the trolley a mains outlet has been provided at the rear of the trolley and also a network socket (A network socket is an option or standard with Data Transfer (DTM)).

Care should be taken when moving the trolley and under no circumstances should the trolley be moved without disconnection of the power sockets and/or network connection. The trolley should not be moved with the printer on the top of the unit.

† Mentor trolleys are no longer sold with printer modules as an option. 

Network Connectivity

If your trolley features network connectivity, you can plug the trolley into your network by connecting a standard network cable into the auxiliary point on the back of the trolley.

Data Transfer (DTM)

If your purchase includes DTM your trolley will be network ready (these are the red network cables within your charging bays), you can update all of your laptops simultaneously inside the trolley using Wake on LAN software.

• Make sure the trolley is connected to the network and switched on
• Plug each individual red DTM cable inside the trolley into the network ports of each laptop and ensure that the trolley is switched on. If you have a ChargeLine™ trolley (uses AC adaptors) close the trolley’s doors before beginning the update.
• The laptops are now ready to receive updates

Docking Station

If you have purchased a docking station with your trolley then please refer to the docking station user guide to fit and dock correctly.

Timer

If your laptop trolley has been fitted to include a timer, you can locate this on the top AC adapter block. 

Trolley Upgrades

The modular design of your Mentor™ means that as your needs change, you may be able to upgrade or change the modules.

• Upgrade to accept new laptops/netbooks/other mobile ICT devices
• Add functionality (e.g. DTM, Wireless Access Point, docking station)

For all upgrades you will need your trolley’s serial number (found at the rear of the trolley on a silver plate), then call the LapSafe® Support Team.

Securing your trolley

In addition to the strong and robust build of the Mentor™ trolley there are two levels of extra mechanical security that are provided as standard with the Mentor™.

Security

At the centre rear on the underside of the chassis are apertures which enable the trolley to be chained and/or padlocked to a fixed location.
Padlocks and chains are not provided.

Locks/Keys

The front access doors and the rear service doors have been reinforced to resist attack and they have been fitted with high security locks. The keys to the front and back doors are different, and two sets of keys are supplied for each door set when the trolley is delivered.
Extra keys can be ordered at a small cost at www.lapsafe.com/keys you will need the serial and key numbers at the time of your order.

Docking station

If you didn’t purchase an optional docking station with your trolley, we can still provide one fully fitted to your Mentor™ to enable you to dock the trolley to a wall for extra security. Please contact us on 0800 130 3456 for more information.

Care & Maintenance

Do:

• Lock your Mentor™ trolley when not in use
• Keep your keys in a safe place and not in the same place as the trolley
• Remember to set the alarm (if fitted)
• Read the Health and Safety guidelines in the user guide and share this information with all users
• Activate your warranty at lapsafe.com/activate
• Unplug charging leads before taking laptops out of the trolley.

Do Not:

• Do not move the trolley without disconnecting the mains power
• Do not move the trolley with the mains lead trailing use the cable tidy
• Do not leave keys in the doors locks when moving the trolley
• Do not remove doors
• Do not leave trolleys in the view of a window
• Do not try to modify the trolley in anyway without contacting LapSafe® first to check that it is safe to do so

Health & Safety

All products manufactured by LapSafe® have been thoroughly tested and certified by an authorised and INDEPENDENT testing house before sale. Full CE compliance, which includes the requirements of LVD and EMC directives, is a STANDARD FEATURE of any solution manufactured by LapSafe®, as are many more built in safety features. CE Marking can be found on the product serial number plate, usually at the lower rear of the cabinet. CE Declaration of Conformity Certificate is issued with each product in the User Guide Pack.

Please review the following safety information:
At no time are the rear red service doors of the trolley to be opened by anyone other than an authorised person.

At no time should anyone attempt to physically lift the trolley, as this could cause injury to the persons concerned and even damage to the trolley, which will invalidate the manufacturer’s warranty. Should the movement of the trolley require this type of action, you are advised to seek advice from the authorised person. In such circumstances, the matter should be referred to LapSafe® for consultation and advice.

• Always apply the wheel brakes when the trolley is either parked or not in use.
• Disconnect the mains supply and stow the mains cable into either the cable management provided or on top of the unit before moving
• Always ensure that the main power lead does not present a trip hazard when connected to the mains.
• Always ensure that the main power lead is fully extended when connected to the mains.
• The trolley should only be moved on horizontal surfaces.
• Always ensure that the trolley NEVER impedes full and free pedestrian access to all fire routes, fire exits and normal access routes.
• NEVER allow unauthorised access to the service doors at the rear of the unit.
• Always ensure that the main power lead does not present a trip hazard when connected to the mains.
• Always ensure that the main power lead is fully extended when connected to the mains.
• The trolley should only be moved on horizontal surfaces.
• Always ensure that the trolley NEVER impedes full and free pedestrian access to all fire routes, fire exits and normal access routes.
• Only place the approved laptops in the trolley for recharging.
• NEVER allow unauthorised access to the service doors at the rear of the unit.

The above list is not exhaustive. Contact LapSafe® should you have any concerns.

Disconnecting your Unit from the Mains Supply

Your Mentor™ unit is connected to the mains supply via a mains lead. There is an IEC connector at one end (plugs into the unit), and a 13amp mains plug at the other (plugs into the wall mains outlet).

Before carrying out any cleaning, accessing the service area, or moving a mobile unit from one location to the next, disconnect the mains power.

13 amp Mains Plug (Switched)

Switch OFF the outlet and remove the plug from the socket. If access to the service area is required, you can only gain access by removing the IEC plug to ensure the unit is not plugged in. 

Cleaning of fans

Depending on the model, your Mentor™ unit may have thermostatically controlled fan(s) in the rear panel. Under normal operating temperatures, the fan is off. The fan will come on when the unit exceeds a pre-set temperature and continue to run until the temperature lowers below its lower set point. If the temperature rises, the unit will shut down automatically and sound an audible alarm. 
Over time, dust and debris can partially block the fan and ventilation holes, preventing maximum airflow and causing the unit not to cool as expected.

Therefore, it is recommended that the fan blades and ventilation holes be checked and cleaned at least once every three months or if you suspect an increase in normal running temperature or if the unit shuts down.

To clean the fan and ventilation holes, carefully agitate the dust with a suitable dry brush and extract the loose particles with a vacuum cleaner. Additionally, the ventilation holes can be wiped with a "damp" (not wet) cloth. Do not use a damp (or wet) cloth on the fan housing, as the primary charging electrics are behind.

Explanation of Symbols

	Electrical Hazard This unit is recommended for use with a switched wall socket.
	Caution Before connecting or removing the mains plug, ensure that the wall socket is in the 'off' position.
	No Liquid Avoid all contact with liquids
	Refer to User Manual See User Manual for guidance
	Protective Earth Icon
	CE certification mark This product is CE Certified
	UKCA certification mark This product is UKCA Certified

Disposal

The crossed-out wheelie-bin symbol on your product, battery, literature or packaging reminds you that all electrical and electronic products and batteries must be taken to separate collections at the end of their working life. Do not dispose of these products as unsorted municipal waste: take them for recycling. For info on your nearest recycling point, check with your local waste authority.

Warranty

All Mentor™ trolleys come with a Lifetime Parts & Labour Warranty, for full details visit our website.
To activate your FREE Lifetime* Parts and Labour Warranty, please refer to the warranty documentation inside your welcome pack or go on-line and register using the links below. 

Useful Links

	Support Enquiries: www.lapsafe.com/support support@lapsafe.com
	Warranties: Warranty Activation: www.lapsafe.com/activate Warranty Details: www.lapsafe.com/warranty
	Replacement Keys: lapsafe.com/support/keys

Declaration of UKCA and CE Conformity

The certificate of UKCA and CE conformity for the Mentor™ range is available for download at the bottom of this page. 

+44 (0)1787 226 166

sales@lapsafe.com

www.lapsafe.com

LapSafe® Self-Service Solutions Ltd
3 Wakes Hall Business Centre,
Wakes Colne, Colchester, Essex;
CO6 2DY