Elo Touch Screen Calibration Guide

If you are having issues with touch screen responding or appearing to not respond to input on certain part of the screen, please calibrate the screen using the steps below.

1. Clean the screen with a screen safe cleaner and a soft cloth or tissue

2. Using the wireless keyboard located inside the LapSafe® terminal, or any keyboard you may have access to close ONARKEN® using Alt + F4, if you are greeted by a blank screen press Ctrl + Shift + Esc to open task manager then enter explorer /loadsavedwindows 

   

3. Press the windows key and search for EloConfig, once opened press calibrate and follow the instructions on screen

   

4. Restart the PC

If you followed the instructions above, the issues you are having with the screen should be resolved. If they persist, please contact us at support@lapsafe.com