Drop Off & Collection

  • Custom Asset Reasons in ONARKEN®

    You are currently viewing documentation for a feature that is in BETA testing and may not be available on your ONARKEN® instance.

     

    ONARKEN® allows you to create custom reasons to specify why assets are stored in your Smart Lockers. It’s common to have a variety of assets in your lockers for multiple purposes — for example:


    • Service or repair
    • End of life
    • New stock
    • Employee offboarding


    Clearly identifying the reason an asset is in a locker helps ensure it is assigned to the correct user. For instance, you wouldn’t want a faulty laptop to be given to a new starter. It’s essential that your IT teams or locker administrators can easily view each asset and understand its purpose in the locker.


    Your ONARKEN® instance comes pre-configured with three default reasons:


    • Service / Repair
    • End of Life
    • Deployment


    You can update, remove, or add to these with your own custom reasons, and assign unique locker map colours for easy identification.

     

     

    How do I create custom reasons and use them during drop-offs?

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  • How do I arrange a Drop Off?

    ONARKEN’s Drop-Off & Collection lockers enable assets to be securely dropped off and collected using one-time codes or a user’s ID badge. This feature is designed to facilitate smooth and secure transactions for asset transfers.

     

    Permissions Required

    To arrange a drop-off, you must have the drop_offs.create permission.

     

     

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