ONARKEN®’s Drop-Off & Collection lockers enable users to securely swap assets using one-time codes or ID badges. This feature is ideal for scenarios where a user needs to exchange a faulty asset for a replacement, ensuring the faulty item is securely returned for repair while the user receives a functional replacement.
This guide is for arranging asset swaps on the ONARKEN® management platform only.
Permissions Required
To arrange a swap, you must have the drop_offs.create and the collections.create permissions.
Steps to Arrange a Swap
Follow these steps to schedule and arrange an asset swap:
- Log in to the ONARKEN® management platform
- Use your credentials to access the system
- Access the Quick Action menu
- Click the
Quick Actionbutton from the main navigation menu. -
Alternatively, use the
/keyboard shortcut for quicker access.
- Click the
- Select the 'Arrange Swap' option
- Click
Arrange Swapfrom the quick action menu
- Click
-
Type in an asset reference to drop off
- Select an existing asset reference from the available list and select 'Drop-off'
- Alternatively, you can type in an asset description to use for the asset to be dropped off, or create a new asset record. For more information, go to - How do I arrange a Drop Off
- Select a Smart locker installation
-
Select a location and smart locker installation from the drop down menus
-
- Select a Smart locker bay with a collectable asset
- Use the locker map to locate the locker bay containing the replacement asset.
-
Alternatively, users can select an available asset from a list
- Review the swap options
- Adjust any options here before creating the swap
- A map showing the location of the smart locker will be displayed
- For example, you can assign a user to the swap to allow them to swap the assets by scanning in their ONARKEN® id instead of using a one-time code
-
The expiry time and date of the swap can also be adjusted here
You can press
Go backto adjust any details of the swap on the previous steps if required.
- Complete the Arrangement
-
Click
Arrangeto finalise the swap setup. The one-time code will be displayed.
-
- Provide the one time code to the user
- A one-time code will be generated and displayed
- Share this code with the user to allow them to securely access the locker and collect the asset.
- This step is not required if you have assigned the swap to a user's ONARKEN® account.
Additional Notes
AI Enabled Locker Bays
For AI enabled locker bays on Sovran™ installations, AI asset detection can be configured for collection transactions.
Simply select from one of the available options. This detection method will only be used for the specific transaction.
Automatic Expiration
You can adjust the available period the user user has before the swap expires. By default, the swap barcode will be active until the end of the day.