ONARKEN’s Drop-Off & Collection lockers enable assets to be securely collected using one-time codes or a user’s ID badge. This feature ensures smooth and secure asset transfers, streamlining the collection process for both administrators and users.
Permissions Required
To arrange a collection, you must have the collections.create permission.
Steps to Arrange a Collection
Follow these steps to schedule a collection:
- Log in to the ONARKEN® Management Platform.
Use your credentials to access the system.
- Access the Quick Action Menu.
- Click the
Quick Actionbutton from the main navigation menu. - Alternatively, use the
/keyboard shortcut for quicker access.
- Click the
- Select the Arrange Collection Option.
- Click
Arrange Collectionfrom the Quick Action menu.
- Click
- Select a Smart locker installation
Select a location and smart locker installation from the drop down menus
- Select a Smart Locker Bay:
Use the locker map to locate the locker bay containing the asset to be collected.
Alternatively, users can select an available asset from a list
- Review the collection options
- Adjust any options here before creating the collection
- A map showing the location of the smart locker will be displayed
- For example, you can assign a user to the collection to allow them to collect the asset by scanning in their ONARKEN® id instead of using a one-time code
- The expiry time and date of the collection can also be adjusted here.
You can press
Go backto adjust any details of the swap on the previous steps if required.
- Complete the Arrangement:
Click
Arrangeto finalise the collection setup. The one-time code will be displayed.
- Provide the One-Time Code to the User:
- A one-time code will be generated and displayed.
- Share this code with the user to allow them to securely access the locker and collect the asset.
- This step is not required if you have assigned the swap to a user's ONARKEN® account.
Additional Notes
AI Enabled Locker Bays
For AI enabled locker bays on Sovran installations, AI asset detection can be configured for collection transactions.
Simply select from one of the available options. This detection method will only be used for the specific transaction.
Collection Loans
If the collectable asset has a recognised asset reference on ONARKEN®, the asset can be collected as a loan.
Simply type in the date you would like the asset to be returned by, and the collect asset will then show up as a loan on the users account.
The user will then return the asset just like a standard loan asset.
Automatic Expiration
You can adjust the available period the user user has before the collection expires. By default, the collection barcode will be active until the end of the day.