How to configure the booking release period

By default, booked assets are automatically released into the general loan pool 15 minutes after the scheduled booking time. This default setting ensures assets not collected during the booking window become available for other users.

How the Release Process Works

1. Default Behaviour:

   • Assets are automatically released 15 minutes after the booking time if uncollected.
   • If a user is assigned to a booking allocation, they can collect the asset at any time within the booking window.
     
     

2. Manual Release:

   • The booking owner can manually release assets at the lockers for their users.
   • This is particularly useful when managing group bookings or ensuring timely access.

Customising the Automatic Release Timer

The 15-minute default release timer can be adjusted for individual bookings to accommodate specific needs. Follow these steps to modify the release duration:

1. Log in to the ONARKEN Management Platform.
   Access the system with your credentials.
   
   

2. Locate the Booking.
   Navigate to Loaning -> Bookings and find the booking you wish to update.
   
   

3. Access Booking Settings.
   Click on the booking and select Settings.
   
   

4. Update the Release After Uncollected Timer.
   Enter the desired number of minutes after the booking time for assets to be automatically released.
   
   

5. Save Changes.
   Click Save to apply the updated release timer.

Why Customise the Release Timer?

Customising the release timer allows greater flexibility in managing assets, ensuring they are retained for users who may need additional time or released sooner for general use, depending on operational requirements.

This feature is particularly useful for administrators who need to balance user needs with maximising asset availability.