How do I block users if they return their loans late? – LapSafe

ONARKEN allows you to block users for a designated time period if they return their loans late. This feature acts as a preventative measure to discourage future late returns, ensuring your loaning service remains fair and efficient for all users.

Blocking users is managed through Loan Rules, enabling you to customise the actions based on the loan duration and circumstances of the late return. Additionally, the feature includes an optional grace period to accommodate situations beyond the user’s control, such as locker availability.

Permissions Required

To manage Loan Rules and configure the overdue action, you must have the loan_rules.edit permission.

How to Block Users After Returning Loans Late

Follow these steps to set a Loan Rule that blocks users for late returns:

Log in to the ONARKEN Management Platform.
Use your credentials to access the system.
Access the Loan Rules Tab.
Navigate to Loaning -> Loan Rules.
Select the Rule to Edit.
Click the arrow icon next to the Loan Rule you wish to modify.
Locate the Late Returns Section.
Scroll down to the Late Returns section within the rule.
Set the Action to Block.
- Change the Action field to Block.
Define the Block Duration.
- Specify how long the user should be blocked for after a late return.
Optionally Configure a Grace Period.
- Set the grace period to ensure users are only blocked if their return exceeds this additional time allowance.
- Example: If lockers are busy, users returning slightly late won’t be penalised unfairly.
Save Changes.
Click Save to apply the updated settings.

Why Use Blocking for Late Returns?

The blocking feature provides:

Deterrence: Encourages timely returns to maintain fair asset availability for all users.
Flexibility: Grace periods allow for leniency in unavoidable circumstances.
Customisation: Different rules for varying loan durations ensure policies align with your organisation's needs.