Release Notes

We are pleased to announce a new release of ONARKEN® with some new features and improvements.

Drop Off Policies

A new feature called `Policies` has been added into ONARKEN®, to give you greater control over what assets can be dropped off into which lockers.

There can be occasions where you may have multiple different categories of items, and want to always ensure that:

 

1. These items are placed into specific locker bays
2. That lockers are always available for those specific items and not filled with other items.

 

Policies in ONARKEN® are optional and can be applied to all lockers or only specific lockers.

 

New Drop Off, Collection & Swap Wizard

We have improved the user interface when arranging drop offs, collections and swaps. This process is now a quick and easy wizard, guiding users to arrange transactions quickly and efficiently.

 

Asset Scan for Drop Off & Swap

When dropping off known assets with registered asset tags in ONARKEN®, you can now directly scan the asset being dropped off at the lockers to start the transaction. This feature allows for quick and easy dropping off of assets that have been asset tagged.

Easy Access Improvements

In LapSafe®'s ongoing commitment to accessibility, ONARKEN® will now remember a user’s easy access preferences preventing a user from needing to select the easy access icon for each visit to the lockers.

 

We have also added the ability to move the status bar position where the easy access button is located to the bottom of the screen.

API Enhancements

• New Create Asset Type API
• New Delete Asset API
• New Manage Asset Tags API endpoints

 

Entra UPN/Mail

You can now configure the Microsoft Entra ID integration to use either a user’s UPN or Mail attribute for their ONARKEN email address.

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This release addresses your feedback on the February 2025 UI refresh, improving functionality, usability, and administrative tools.

 

Enhancements & Fixes

Dashboard & Reports

• Fixed various bugs preventing dashboard filters from working across all widgets.
• Implemented a new date range picker for the Dashboard, Availability Report, and Power Saving Report.
• Disabled scroll-to-zoom on line charts to prevent interference with general scrolling.
• Introduced a new Action Required section to highlight key administrative tasks, including:
  • Overdue loans
  • Failed returns
  • Currently quarantined lockers
  • Lockers out of service

User & Loan Management

• Added a link to user profiles from the View Loan page.
• Improved comment details when marking a fine as paid.
• Added a Send Overdue Notification button for improved loan management.
• Introduced the ability to force a user sync from Entra.
• Added some basic sorting to loan and asset pages

Bay & Locker Management

• Added the End Quarantine function to the View Bay and Manage Bay sections.

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The ONARKEN® February 2025 release introduces a range of new features and user interface (UI) enhancements designed to improve usability, performance, and accessibility.

 

UI Refresh

The ONARKEN® user interface has been upgraded to meet a higher WCAG accessibility standard. Enhancements include an improved design, better use of screen space, and a new dark mode for a more comfortable viewing experience.

 

 

Reporting

The reporting section has been enhanced to make it easier to differentiate between your own reports and those created by other users. Based on user feedback, we have also introduced a range of pre-built reports to help you get started quickly. A new bay report type has also been added to the reporting module.

 

Notifications

We’ve improved the notifications system to make it easier to distinguish between end-user and admin notifications. Notifications are now more visible, easier to configure, and simpler to update.

 

Dashboards

The previous custom dashboard feature has been replaced with a selection of pre-configured dashboards tailored to specific services—eliminating the need for manual setup. These new dashboards allow for quick and easy adjustments, such as changing dates or lockers on the fly.

 

Localisation

The ONARKEN® management platform is now available in multiple languages. You can switch between languages via the profile menu in the bottom left-hand corner.

 

Collect All

A new feature has been added to allow users to collect all assets from all occupied Collection lockers. You can choose to collect all assets or filter by specific statuses.

 

Replenish

A streamlined method for collecting and replenishing assets in Collection lockers has been introduced, ensuring a more efficient workflow.

 

Availability Report

The previous availability report was removed for performance reasons, and we have now introduced a more advanced version with enhanced tracking capabilities. The new report not only monitors the average availability over a selected period but also tracks the minimum and maximum available assets for borrowing.

 

This data is now visualised through a range line graph, providing a clear overview of asset availability across your lockers.

 

The availability report can be customised by selecting a specific date range and filtering by asset type or viewing all asset types. Additionally, both the graph and its data can be exported for further analysis.

 

Live Availability

Introduced by popular demand by users of the previous Availability Dashboard, we have introduced a highly requested feature: Live Availability View.

This new addition provides a real-time overview of asset availability, displaying:

• The number of assets currently available for loan
• The number of assets currently charging
• The number of assets on loan per installation

This enhancement ensures users have instant visibility into asset availability.

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Release Date: 14/08/2024

This ONARKEN® release focuses on implementing additional permission options for Drop Off and Collection

 

• Drop Off, Collections & Swaps now have the ability to have single use code sharing. The possible sharing options are:
  • Everyone
  • Permission Based (only users with permissions to the Asset Type will see the code)
  • Owner (only the creator of the transaction can view the code)
• There is a now a configurable option to prevent users from arranging collections for Asset Types that they do not have permission for
• Added the ability to disable the User Purge functionality
• The User Purge functionality is now only available when connecting to a live look-up provider.

 

Bug Fixes

• Fixed a variety of minor bugs

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Release Date: 13/08/2024

We are pleased to announce we have completely redesigned the Smart Locker admin screens to include additional functionalities and improve the user experience when performing admin actions at the lockers.

When logging in as an admin at the lockers you are now greeted with a locker map that displays the same information as presented if you login to the ONARKEN® Management Console. All of the contextual statuses are now carried over to the locker admin screen to give you, as administrators, a better overview.

For LMS customers we have also implemented a feature that will display your item record circulation statuses. Providing easier diagnosing of assets that are not permitted to be loaned due to the Library Management Systems barcode not having the correct circulation status of 'Available' for each bay record.

New Admin Zone Actions

Common admin actions that were previously only available for use on the ONARKEN® Management Platform have been now added to the Admin Zone

• Disable / Enable Bays
• Toggle Easy Access
• End Quarantine

These additional functions follow the permissions set in the ONARKEN® Management Platform, ensuring only Locker Admins with the correct permissions can perform these actions.

This requires a locker software update, please contact LapSafe® Support if you are interested in using the new Locker Admin Zone.

 

Additions

• Tags can now be added to Collections for additional context
• Tags can now be added to Drop Offs for additional context
• Tags are now available as a filter within the report builders
• Added the ability to re-send Failed Return notifications from the Failed Returns dashboard widget.
• Added ability to override the booking hold period buffer
• Added ability to book for an Access Group when booking for an Access Group the booking will automatically select the correct quantity and assign users to each Booking Allocation.
• Added the ability to book assets across installations in the same location
• Envoy now supports Bookings
• Envoy now supports Reservations
• Added available Extension Attributes as columns to Drop Off tables
• Added available Extension Attributes as columns to Collection tables
• Added available Extension Attributes as columns to Swap tables
• Lockers can now be disabled from the Locker Admin
• Lockers can now be enabled from the Locker Admin
• Quarantine can now be ended from the Locker Admin
• Easy Access can now be toggled from the Locker Admin
• Fines can be manually added to users and these manual fines will follow the automatic fine limit blocking rule.
• Added the ability to customise one-time codes
• Added a new Swap Completed webhook

 

Changes

• Re-design Admin Make Booking Screen
• Re-design View Booking Screen
• Improved load times of Dashboards
• Deleting of a user will now soft delete the user and they can be restored for up to 30 days. After 30 days the user will be permanently deleted. (The user can be manually restored or force deleted from the users table).
• A user will no longer be prevented from being deleted if they have an outstanding loan.

Bug Fixes

• Fixed a bug causing Login and Failed Login events being recorded in the Audit Log twice.
• Fixed a bug with the Release Bays action not appearing.
• Fixed a bug with reports on dashboards occasionally causing an error
• Fixed a bug with fines not generating correctly

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Release Date: 25/06/2024

 

We are excited to introduce a new feature for ONARKEN® that assists in identifying issues with your assets and enhances the experience for locker users. With this update, users can now easily report any issues they encountered with their assets when returning them to the locker.

When an issue is reported, a ticket is automatically created within the ONARKEN Management Platform. These tickets can be configured to notify your IT engineers, who can then take the necessary steps to rectify the problem.

Once the issue has been resolved, the asset is put back into service and made available for the next user to loan.

This new feature streamlines the process of reporting and addressing asset issues, helping to maintain the availability of your assets. We believe this will significantly improve the efficiency of asset management and enhance the overall user experience.

Fault Reporting requires locker software version v1.9 onwards, please contact LapSafe® Support to update your locker software version.

Administrator Controls for Fault Reporting

Administrators of the system now have the ability to enable fault reporting and configure various options on how this feature is presented to the end user. You can tailor the fault reporting process to fit your organisation's needs, ensuring that users can report issues in the most efficient and user-friendly manner possible.

In addition, administrators can also raise tickets for assets directly within ONARKEN which will prevent them from being loaned out until resolved. This added flexibility allows for a more tailored and effective asset management system, ensuring that all asset issues are promptly addressed and resolved.

Changes

• Locker software will now remember last connected time after restart

Bug Fixes

• Fixed a issue with Okta SSO not correctly redirecting to ONARKEN® after login

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Release Date: 14/04/2024

We are introducing the Loaning Multi Rules feature, which provides greater flexibility in the management of asset types and hot lockers.

If an asset type or hot locker has multiple rules attached, users will have the ability to choose between these rules.

This allows you to offer different loan durations, such as 1-day loans or 1-week loans, without the need to create multiple asset types. This streamlined approach simplifies the loaning process and provides users with more options to suit their needs.

If an asset type or hot locker only has a single rule, the selection step will be skipped, and the system will operate as it currently does, maintaining a straightforward and efficient user experience for those scenarios.

 

Quarantine Enhancements

We are excited to announce that quarantine settings are being moved from a global configuration to a per Loan Rule basis. This enhancement provides fine-tuning options based on both the asset type and the duration for which the asset has been out on loan.

Previously, quarantine was set for a fixed number of hours with no further customisation available. This update improves the flexibility of our system by introducing different quarantine types:

 

1. Time Based – Set a specific number of hours for quarantine. This ensures assets are unavailable for a predetermined period before they can be loaned again.
2. End of Day – The asset will not be loaned again for the rest of the day. This is particularly useful for assets that are only allowed to be loaned once per day and require a manual review at the end of the day.
3. Manual Intervention – The asset will remain in quarantine until an administrator removes it. This is beneficial when management or maintenance is required on the device, and it can be linked with an API integration for streamlined handling.
4. When Returned Late – This setting will quarantine the asset only if it is returned late. This ensures that overdue assets are flagged for review before being made available for loan again.

 

In addition to these enhanced quarantine settings, we have introduced new features to improve administrative oversight:

• Quarantine Notification – Administrators can now receive notifications when a bay has entered quarantine, ensuring prompt attention and action when needed.
• Quarantine Dashboard Tile – A new dashboard tile displays all bays currently in quarantine, providing a clear overview and a convenient button to end quarantine for any selected bays. This feature enhances visibility and simplifies the management of quarantined assets.

These improvements provide greater control and flexibility, allowing for more tailored management of assets and ensuring they meet the specific needs of your operation.

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Release Date: 28/03/2024

 

We are excited to introduce the ability to use ONARKEN digital passes, which can now be downloaded for both iOS Apple Wallet and Google Wallet. These digital passes are customisable and feature a QR code that corresponds to a user's ID badge. This functionality allows users to conveniently identify themselves at the lockers using their ONARKEN digital pass.

• QR Code for User Identification: Each digital pass includes a unique QR code linked to the user's ID badge, enabling seamless and secure identification at the lockers.
• Customisable Design: The digital passes can be customised to match your organisation's branding.

Enhanced Functionality for iOS Digital Wallet Passes

iOS Apple Wallet passes offer additional capabilities, including:

• Notifications: Customisable notifications can be sent directly to a user’s phone via the Apple Wallet passes. This feature allows administrators to create personalised notification templates for various scenarios, such as loan overdue reminders or collection arrangements.

Distribution of Digital ID Passes

Digital ID passes can be issued in two ways:

• Administrator Distribution: Administrators can send digital ID passes directly to users, ensuring that everyone has access to their pass as needed.
• User Download: Users can also download their own digital ID pass via the My ONARKEN® portal, providing a convenient self-service option.

These new digital wallet passes not only streamline the user identification process but also enhance communication with users through direct and timely notifications. This integration offers a modern and efficient way to manage and interact with the locker system.

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Release Date: 29/01/2024

We are introducing a new feature that allows administrators to set limits on the quantity of products that can be vended by a user within a custom time frame. This functionality can be configured on a per-product basis, ensuring that more expensive or limited-availability items are controlled more strictly.

Per-Product Limits: Administrators can specify different limits for each product. For example, a high-value item may be restricted to being vended only a certain number of times within a set period, such as once per week.

This new feature provides greater control over the dispensing of products, helping to manage inventory more effectively and ensuring that valuable items are distributed fairly and responsibly.

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Release Date: 05/01/2024

Improved Contextual Locker Statuses

We have enhanced the locker statuses to display more relevant information based on the actions that can be performed on the locker bay. This improvement ensures that users and administrators have a clearer understanding of the current state of each locker.

For Example:

• Available to Loan: Lockers that are ready for loaning will now display "Available to Loan" instead of a generic "Ok" status. This provides a clear indication that the locker is ready for use.
• Asset Charging: If a locker contains an asset that is currently charging, the status will now show "Asset Charging" rather than "Ok" with a red charging indicator. This descriptive status clearly communicates that the asset is in the process of charging and not available for loan yet.

These improved contextual statuses provide more precise and actionable information, enhancing the user experience and making it easier to manage and utilise the locker system effectively.

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