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Product Documentation

FLEX™ User Manual

This article applies to the following products:

FLEX™ 

Introduction

Congratulations and thank you for purchasing a LapSafe® FLEX™ Locker Tower solution. This online resource will guide you through the correct use of the product.

Overview

Your FLEX ™ Locker Tower is supplied fully assembled and correctly installed.
Each locker has its own individual lock and there are separate instructions for the use of the locks fitted on your particular FLEX™ Tower.

There is a manufacturing option to have a power socket and two USB changing sockets inside some, or all, of the lockers. The power to the locker sockets, if fitted, is managed through a Power Cassette that is fixed on the top of your FLEX™ Tower.

Box Contents: 

1x User guide 
1x Set of keys per tower
1x Lock user guide

Locker Door Operation

Once the door lock is released the hinges allow the locker door to swing freely until it meets an obstacle. There is no ‘bump-stop’ built into the hinge so care must be taken when opening a locker that there is sufficient clear space for the door to move into.
Do not let go of the door while it is moving and do not force the door in either direction. Both of these actions could damage the door or the locker carcase or an adjacent locker unit.
Should a door become misaligned in use there is adjustment in the hinges. In the centre of the hinge-cup in the rear of the door there is a screw that can be loosened to allow re-adjustment.
Re-tighten the screw after any adjustment.

Power Socket (when fitted)

The locker power sockets provide power for small loads up to a maximum of 3amps on a 240V supply or 1.5amps on a 120V supply which is sufficient for powering an AC adapter to charge a device.

UNDER NO CIRCUMSTANCES SHOULD A HEAVY LOAD BE PLUGGED INTO A LOCKER SOCKET

USB Charging (when fitted)

The locker power and USB sockets provide power for small loads up to a maximum of 3 amps on a 240V supply, which is more than sufficient for powering an AC adapter to charge a device.

UNDER NO CIRCUMSTANCES SHOULD A HEAVY LOAD BE PLUGGED INTO A LOCKER OUTLET


The USB charging provides 5 volts DC and up to 2.1 amps of charging current which will be shared between the two sockets. Therefore, a single device can draw up to the maximum and two devices will share the maximum available charging current.


Please note: Shared charging can be slower than single device charging.

Available International Socket Types

 

  • Type G

    UK mains socket with twin USB ports

     

 

  • Type G

    UK mains socket

 

  • Type F

    EU Schuko mains socket

 

  • Type B

    US NEMA 5-15 mains socket

 

  • Type I

    Australia/New Zealand mains socket

 

Power Cassette (when fitted)

The power cassette on the top of your FLEX™ Locker Tower may get warm when it is managing a higher electrical load for a period of time and because of this possibility the ventilation holes in the cassette should not be obstructed.
In the United Kingdom the detachable mains lead to the power cassette will carry a fuse in the wall plug for the protection of users. In the event that your FLEX™ Locker Tower has been installed with no wall plug the power cassette also has a resettable trip which is alongside the mains input socket. This trip acts in much the same way as a fuse to protect users and it can be re-set. When the has operated, the centre of the button will extend by approximately 12mm.

In the event of a trip

  1. Switch off the power supply and then check if the reason for the tripping is apparent and If possible correct the issue.
  2. Allow at least 60 seconds after it has tripped and do not reset the trip with the mains power switched on.
  3. Press the centre of the button back into the trip. When re-set the button will stay pressed in when you release your finger.
  4. Restore power to the power cassette and check that the trip remains set.
  5. If the trip operates again you should first switch off the mains and then switch off or unplug everything in the locker sockets.
  6. Re-set the trip (steps 2 and 3 above)
  7. Restore power to the power cassette and check that the trip remains set.
  8. Then, one by one, re-plug everything into the locker sockets, switch on and check that the trip remains set.

If the trip will not re-set or it continues to trip, there may still be a fault somewhere or the trip may have developed a fault so please contact our customer support desk: 01787 226166 OR 0800 130 3456

Cleaning

Your FLEX™ Locker Tower is manufactured from Melamine Faced Board and most marks or dirt will be removed using a mildly soapy cloth.

Do not soak the boards with any liquid and do not get the power cassette or the locker sockets wet at all.

To remove more stubborn marks or perhaps an adhesive residue you can use a gentle solvent such as white spirit or a mild solvent-based cleaner. Again, do not soak the boards with solvent and do not get the power cassette or the locker sockets wet at all.

Do Not use solvent cleaners on the locks. The locker door hinges are maintenance free and should not require lubrication.

Explanation of Symbols

Electrical Hazard

This unit is recommended for use with a switched wall socket.

Caution

Before connecting or removing the mains plug, ensure that the wall socket is in the 'off' position. 

No Liquid

Avoid all contact with liquids

Refer to User Manual

See User Manual for guidance

Protective Earth Icon

CE certification mark

This product is CE Certified

UKCA certification mark

This product is UKCA Certified

Disposal

The crossed-out wheelie-bin symbol on your product, battery, literature or packaging reminds you that all electrical and electronic products and batteries must be taken to separate collections at the end of their working life. Do not dispose of these products as unsorted municipal waste: take them for recycling. For info on your nearest recycling point, check with your local waste authority.

 

Useful Links

Support Enquiries:

Warranties:
Warranty Activation: www.lapsafe.com/activate
Warranty Details: www.lapsafe.com/warranty
Replacement Keys:

Declaration of UKCA and CE Conformity

The certificate of UKCA and CE conformity for the FLEX™ range is available for download at the bottom of this page. 

+44 (0)1787 226 166

sales@lapsafe.com

www.lapsafe.com

LapSafe® Self-Service Solutions Ltd
3 Wakes Hall Business Centre,
Wakes Colne, Colchester, Essex
CO6 2DY

 

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Consul™ User Manual

This article applies to the following products:

Consul™

Example 6 tower consul installation

Introduction

Congratulations and thank you for purchasing your Consul™ smart locker from LapSafe®. Your unit(s) come with a lifetime parts and labour warranty, which you will need to activate immediately.

This online resource has been designed to assist and guide you with the set-up and correct use of your lockers. 

Box Contents:

1x Set of terminal bay keys

Important actions

Upon delivery of your new Consul™ unit(s) you must:

Record Serial Number(s)

Take a note and store in a safe place your unit(s) serial number(s), which can be found located on the front of the locker tower on the kick plate, or on the roof panel above the fan. The silver plate will hold your serial number that begins with "CON".

You will need to quote this number for all enquiries relating to your Consul™.

Take a note of any of your key numbers for each locker bay, screen terminal or service doors. This is located on the key itself. Store these in a safe and secure place. You will need this if you wish to order additional keys. 

Visit lapsafe.com/activate to activate your Lifetime warranty. Your warranty will not be valid unless you do this.

Read the section on ‘Health & Safety

Installation

Installation of your Consul™ system would have been carried out by our own engineers and the unit would have been plugged into the mains and/or connected to your network (if required). If your unit(s) are connected to fixed spurs, then the final connection is your responsibility, and should be performed by a qualified electrical engineer.

Consul™ smart lockers come with ONARKEN® self-service locker software as standard, which our team would have connected to our locker management software. 

For detailed instructions on how to set up and use our ONARKEN® Locker Management Software please view the ONARKEN documentation here:

Charging of Devices

Ensure that the power to the unit is on and the front panel indicator lights are illuminated (both red and green).

When illuminated; power is being supplied to the unit from the mains supply. If the indicator is off, please check the power supply to the unit.

When illuminated our power management systems are activated and power is being supplied to the charging ports (SmartLine™). If the red light is off or flashing, please contact LapSafe® Support as this could indicate a possible problem with one or more of the output channels that supply charging to your devices.

Front panel lights explained:

Colour and grey illustrations of the power lights when power is turned on

 

When illuminated, power is being supplied to the unit form the mains power supply. If the indicator is off, please check the power supply to the unit. 

 

 

Colour and grey illustrations of the power lights when power is turned on, and power is provided to the locker bays

 

When illuminated, our power management systems are activated and power is being supplied to the charging ports (Chargeline™, ChargeLine ULTRA™ and SmartLine™). If the red light is off or flashing, please contact LapSafe® Support as this could indicate a possible problem with one or more of the output channels that supply charging to your devices. 

 

SmartLine™

If you have chosen SmartLine™ with PowaSave™ then each locker bay has been fitted with LapSafe®’s ultra-safe pre-configured charging leads, specific to the make and model of your chosen device. You do not require the AC adaptors that come with your devices.

To charge a device place into a locker charging bay – only one device per shelf. Plug the black SmartLine™ charging cables provided in each bay into the corresponding device's power port to allow charging. 

User connecting device to smartline charging  lead in a consul locker bay
Figure 1: Connecting a device to SmartLine power lead

 

Locker bay charging lights explained:

LED Visual Colour Display Description
Illustration of red charge LED indicator
Red Static Battery is charging
Illustration of blue charge LED indicator
Blue Static Battery is >80% charged
Illustration of red charge LED indicator flashing rapidly
Blue  Flashing frequently Battery is fully charged and power is still being provided
Blue  Flashing slowly Batteries charged and power supply is on standby
Purple* Static Checking laptops for charge request (every 60 minutes)
Purple** Static Asset quarantined, bay disabled or asset booked/reserved
No light - No device connected

* When illuminated briefly

** When illuminated constantly

PowaSave™

PowaSave™ technology is designed to provide power savings over ‘duration charging’ of devices. This highly intelligent system is only available with SmartLine™. It automatically senses when a group of devices are fully charged, it then stops charging the group to avoid wasting power; thus making vast energy savings. All devices are still charged simultaneously in the fastest possible time.

BaseLine™

Consul™ also supports BaseLine™ asset storage, which is designed for non-chargable assets. If you choose this option, the full locker bay space will be available for asset storage, and no charging cables or plug sockets will be provided in BaseLine™ locker bays. 

Chargeline™ and ChargeLine™ Ultra configurations are not supported on Consul™. 

Options

Network connectivity

If your Consul™ features wired network connectivity, you can plug each tower (or tower that has the switch fitted) into your network by connecting a standard network cable into the switch.

Consul™ units can also be fitted with a Wi-Fi or 4G/5G antenna at additional cost. 

Data transfer

If your purchase includes Data Transfer each locker bay will be network ready (these are normally black network cables within your charging bays), you can update all of your supported devices simultaneously inside the unit using Wake on LAN (WoL) software (provided by a third party).

Make sure that each tower is connected to the network, plug each individual black network cable inside the charging bay into the network port of each device and ensure that the Consul™ is switched on.

The devices are now ready to receive updates.

ONARKEN Locker Software

The Consul™  comes with ONARKEN locker software pre-installed and ready to use. This is operated from a 19" touchscreen, positioned within convenient reach and compliant with DDA and EN 301 549 requirements. No server applications are needed on the locker PC to set up or run the software. For a guide on basic functions and setting up the ONARKEN locker software, several guides will be released in due course. 

Onarken self-service software running on green consul locker
Figure 2: ONARKEN self-service software running on a Consul™

Please Note: At no time should any super admin login ID's for administrative use of the locker software be distributed to anyone other than authorised ONARKEN® administrators. 

Warranty

All Consul™ models come with a limited Lifetime Parts & Labour Warranty. To activate your FREE Lifetime* Parts and Labour Warranty, please refer to the warranty documentation inside your welcome pack or go on-line and register at lapsafe.com/warranty

Installation Requirements

Each Consul is configured in sections. 

All Consul lockers have a User Screen Interface terminal section. This section allows the users to operate the installation, and to communicate with our ONARKEN locker management cloud-based software. Housed in this section are the 19" touchscreen, barcode/QR code scanner, and the PC running the ONARKEN locker software. The USI tower has 8 Locker bays located above and below the touchscreen (2 lockers above, 6 below the touchscreen)*. 

*On older Consul™ models, there are no locker bays located on the screen unit. Instead there are storage units above and below the screen unit for storing the power supplies for the user identification scanners and thermal printer**. These are locked with CAM style locks. 

The Consul also has Locker Bay Sections, these towers can have up to 10 lockers per section. Each LBS can also have a second scan identification reader installed as an optional extra. This allows the system to only unlock the correct locker when the user has confirmed their presence in front of the locker bay. 

The locker doors swing through to approx. 105° at which point a rubber buffer will resist further movement. The door should not be forced past this point as this could damage the hinge. There is a stay-bar on the inside of the screen door to help limit its movement. 

* On a standard Consul layout. Can be changed depending on requirements. 

** This configuration is still available on request. Thermal receipt printers are no longer installed as an option on Consul™ lockers, and have been replaced with email receipts. 

Care and Maintenance

Do:

  • Lock your lockers when not in use (if applicable)
  • Keep your keys in a safe place and not in the same room as the Consul™
  • Keep a record of any key numbers
  • Keep a record of the unit(s) serial number(s)
  • Read the Health and Safety guidelines in the user guide and share this information with all users
  • Activate your warranty at lapsafe.com/warranty
  • Unplug charging leads before taking laptops out of the locker bays

Do Not:

  • Do not leave keys in the door locks
  • Do not remove doors
  • Do not move the Consul™ in anyway without contacting LapSafe® Support to arrange for a qualified LapSafe® Engineer to move your unit for you
  • Do not try to modify the Consul™ in anyway without contacting LapSafe® first to check that it is safe to do so

Disconnecting your Unit from the Mains Supply

Your Consul™ unit is connected to the mains supply via a standard 3-pin power cord, or a hardwired mains lead depending on configuration and age of the locker. Depending upon your installation's power specification will determine how you can isolate the unit from the main electrical supply. 

Please note that each tower in an installation has its own mains supply, and all towers should be disconnected from the mains supply before any work is carried out on that installation.

Fixed Fused Spur Outlet: Isolate the ring main at your main consumer unit. Remove the fuse from the fuse holder to isolate it fully.†

Switched Fused Spur Outlet: Isolate the ring main at your main consumer unit. Switch OFF each fused spur and remove the fuse from the fuse holder to isolate it fully.†

13amp Mains Plug (non-Switched): Remove the plug from the socket.

13amp Mains Plug (Switched): Switch OFF the outlet and remove the plug from the socket.

† This power configuration is no longer offered on new Consul™ installations.

Switching On

The locker bay sections (LBS) are normally powered after installation/commissioning and should not be separately switched off. 

To switch the PC and screen on, open the middle door of the User Screen Interface section (USI) and operate the
ON/OFF switch located on the shelf. The power LED's on the top panel will illuminate to confirm the power is on.

It will take a few seconds for the Software to load up. The System will boot directly into the LapSafe® ONARKEN locker software self-service application. 

When the system is booting up you will hear the barcode/QR code/MIFARE RFID scanner beep, this is normal.

The 19” Touch screen can also be switched off and on if needed, if you have switched the Consul™ on and the screen is black, make sure the screen is switched ON. 

Power Requirements

Screen Terminal section

1 x 240v 13amp socket or switched fused spur, located above each User Screen Interface (USI) section.
1 x network data point located above each USI­­‡ 

‡ This is not required if you are using a Wi-Fi or 4G/5G network connection. 

Locker Bay Sections

1 x 240v 13amp socket or switched fused spur, located above each LBS.
When power is first switched on, the LBS will carry out a short ‘self test’ during which a number of short beeps will be heard from the power management system, the fan will run and the two LED’s above the top locker door will flash. After a few moment the LED’s will become steady which indicates that power is available to the charging and locking systems. Should either of the LED’s fail to illuminate or continue to flash there may be a fault with the power management. Restart, and if the problem persists please contact us on the support phone number or email as seen in the Useful Links section.

Cleaning

Do:

  • Your Consul™ has a powder coat finish which is very durable and can be wiped clean using a mildly soapy cloth.
  • To remove more stubborn marks or perhaps an adhesive residue you can use a gentle solvent such as white spirit or a mild solvent-based cleaner.

Do Not:

  • Do not soak any areas of the locker
  • Do not get the power cassette, cooling fans, locker sockets, or charging cables wet
  • Do not soak any area with solvent
  • Do not use solvent cleaners on the locks

Cleaning of fans

Your Consul™ unit has a thermostatically controlled fan in the rear section of the top panel. Under normal operating temperatures, the fan is off. The fan will come on when the locker tower exceeds a pre-set temperature and continue to run until the temperature lowers below its lower set point. If the temperature rises, the unit will shut down automatically and sound an audible alarm. 

Consul power unit cooling fan installed in the top rear of the locker tower.
Figure 3: Consul power unit cooling fan (viewed with the roof removed)

Over time, dust and debris can partially block the fan filter and ventilation holes, preventing maximum airflow and causing the unit to not cool as expected.

Therefore, it is recommended that the fan filter and ventilation holes be checked and cleaned at least once every three months or if you suspect an increase in normal running temperature or if the unit shuts down.

The ventilation holes through the plinth, the doors¶/rear of the locker bays and the fan at the top of each section of the Consul™ must not be obstructed, allowing air to circulate. The fan at the top of each section is temperature controlled and may not run for periods of time.

¶ Consul™ Models manufactured from March 2025 onwards no longer have ventilation holes in the locker doors. These have been moved to the rear of the locker bays. 

Should heat build up within any of the locker bay sections of the Consul™ and exceed a pre-set temperature (approx 36°C) the charging will cease within that section until the temperature falls back to acceptable limits. When the temperature exceeds the limit, the power management LED’s on the front of that particular unit will flash until it re-sets and an alarm will sound for approximately 10 seconds. 

To clean the fan and ventilation holes, carefully agitate the dust with a suitable dry brush and extract the loose particles with a vacuum cleaner. Additionally, the ventilation holes can be wiped with a "damp" (not wet) cloth. Do not use a damp (or wet) cloth on the fan housing, as the primary charging electrics are below.

Health and safety

The Consul™ manufactured by LapSafe® has been thoroughly tested and certified by an authorised and INDEPENDENT testing house before sale.

Full CE and UKCA compliance, which includes the requirements of LVD and EMC directives, is a STANDARD FEATURE of any solution manufactured by LapSafe®, as are many more built in safety features. CE and UKCA Marking can be found on the product serial number plate. A CE and UKCA Declaration of Conformity Certificate is issued with each product in the User Guide Pack.

Please review the following safety information:

At no time is the top service panel or side panels of the Consul™ to be opened by anyone other than an authorised person.

At no time should any super admin login ID's for administrative use of the locker software be distributed to anyone other than authorised ONARKEN® administrators. 

At no time should anyone attempt to physically lift or move the unit(s), as this could cause injury to the persons concerned and even cause damage to your Consul™, which will invalidate the manufacturer’s warranty.

Should you need to move/re-locate the unit(s) you are advised to seek advice from LapSafe®.

The above list is not exhaustive. Contact LapSafe® should you have any concerns.

Explanation of Symbols

Electrical Hazard

This unit is recommended for use with a switched wall socket.

Caution

Before connecting or removing the mains plug, ensure that the wall socket is in the 'off' position. 

No Liquid

Avoid all contact with liquids

Refer to User Manual

See User Manual for guidance

Protective Earth Icon

CE certification mark

This product is CE Certified

UKCA certification mark

This product is UKCA Certified

Disposal

The crossed-out wheelie-bin symbol on your product, battery, literature or packaging reminds you that all electrical and electronic products and batteries must be taken to separate collections at the end of their working life. Do not dispose of these products as unsorted municipal waste: take them for recycling. For info on your nearest recycling point, check with your local waste authority.

 

Useful Links

Support Enquiries:

Warranties:
Warranty Activation: www.lapsafe.com/activate
Warranty Details: www.lapsafe.com/warranty
Replacement Keys:

Declaration of UKCA and CE Conformity

The certificate of UKCA and CE conformity for the Consul™ is available for download at the bottom of this page. 

+44 (0)1787 226 166

sales@lapsafe.com

www.lapsafe.com

LapSafe® Self-Service Solutions Ltd
3 Wakes Hall Business Centre,
Wakes Colne, Colchester, Essex
CO6 2DY

 

See more

Mentor Range

See all articles
Mentor™ Range User Manual
Front view of full size Mentor trolley

Introduction

Congratulations and thank you for purchasing a storage and charging locker from the LapSafe® Mentor™ range. Your product comes with a limited lifetime parts and labour warranty which you will need to activate immediately (see Warranty section).

This online resource has been designed to assist and guide you with the set-up and correct use of your trolley. However, as there are many configurations available within the Mentor™ range this manual is not exhaustive of all the variations possible.

Front view of Mentor mini locker with front doors open

Mentor™ Models

The three models of Mentor™ referred to in this document are as follows:

  • Mentor™ (30 bays)
  • Midi Mentor™ (20 bays)
  • Mini Mentor™ (15 bays)

Overview

Your Mentor™ Locker is supplied fully assembled, tested and ready for installation. You must complete the following actions before you can start using your trolley. 

Important Actions

Upon delivery of your new Mentor™ trolley you must:

Serial Numbers:

Take a note of your locker's serial number which can be found located on the back of the trolley. The silver plate will hold your serial number that begins with 'MEN' (Figure 1). Store this in a safe place. You will need to quote this number for all enquiries relating to your trolley.

* On older trolleys, this will begin with 'LE' instead.

Mentor serial number plate
Figure 1: Serial Number plate

 

Key Numbers:

Take a note of your key number located on the key itself (figure 2) and store this in a safe and secure place. You will need this if you wish to order additional keys.

Unlocking mentor front door with numbered key set.png
Figure 2: Mentor™ door key

Activate Your Warranty:

The Mentor™ range comes with a limited Lifetime Parts & Labour Warranty. Full details of our warranty are on our website lapsafe.com/warranty

Your warranty will not be valid unless you do this. Visit www.lapsafe.com/activate

Health & Safety:

Read the Health & Safety section

Getting Started

Before moving your trolley you must fit the trolley handles and cable tidies which can be found inside the front of the trolley:

  • Fit one handle to each side of the trolley using the screws and allen key provided (Figure 3).

    User installing trolley handles to the top of a Mentor trolley
    Figure 3: Installing Trolley handles
  • The cable tidies should be hung beneath the handles and be used to stow the power cable whenever the trolley is moved.
  • If your trolley is fitted with an alarm you will need to connect and charge the alarm battery, see the alarm section under ‘Mentor Options’.

Moving Your Trolley

Your Mentor™ trolley should always be moved with care and should only be moved by two competent adults or authorised persons.

Before moving the trolley the following checks/actions should be carried out, irrespective of the distance travelled:

  • Check that the power has been turned off on the trolley and at the wall socket.
  • Carefully disconnect the mains power lead from the back of the trolley and from the wall socket, loop the power lead in the cable tidies located beneath the trolley handles.
  • Check that any network cable (Cat5) has been disconnected from the back of the trolley.
  • Ensure that all of the trolley doors are securely closed and locked, and that all keys have been removed. Do not move the trolley with a key left in the lock.
  • Ensure that there are no items left on the top of the trolley.
  • Disengage wheel brakes using the foot operated pedals before moving the trolley. (Figure 4)
  • Special care should be taken on inclines.

At The New Location:

  • Ensure that all wheel brakes are applied using foot operated pedals (figure 4).

    User operating Mentor charge trolley wheel brakes
    Figure 4: Mentor wheel brakes
  • Never position the trolley in front of any fire exit or fire escape routes
  • Never position the trolley in the view of any windows for security

Charging Your Devices

  1. Connect the mains power lead supplied with your with your trolley to the power port near the bottom at the back of your trolley (Figure 5).
  2. Plug the lead into a wall power socket and turn on at the wall.
  3. Turn on the power at the trolley by flipping the power switch next to the power port (Figure 6).

Charging Devices - SmartLine™

  • If you have chosen SmartLine™ with PowaSave™ then your trolley has been fitted with LapSafe®’s ultra-safe preconfigured charging leads, specific to the make and model of your chosen device.
    You do not require the AC adaptors that come with your devices to be fitted into this trolley (Figure 7).
  • Place each laptop into a charging bay – only one device per shelf unless configured for tablets where sometimes two per shelf can be
    accommodated (in this case two charging leads will be visible).
  • Plug the black SmartLine™ charging cables provided in each bay into the corresponding laptop’s power port to allow charging (Figure 8).

    Figure 7: SmartLine Module
    Figure 8: Connecting SmartLine Cable

     

SmartLine™ Module Charging Lights Explained

What is PowaSave™

PowaSave™ technology is designed to provide power savings over long term duration charging of laptops and netbooks.

This highly intelligent system is only available on the Mentor™ SmartLine™. It automatically senses when a module (of five devices) is fully charged and it then stops charging the module to avoid wasting power; thus making vast energy savings. All devices are still charged simultaneously in the fastest possible time.

Charging Devices - ChargeLine™

If you have chosen ChargeLine™ then your trolley will be configured to allow you to use the AC adaptors that are supplied with your device. Your trolley will have either a UK three pin 13 amp socket fitted to each shelf or a European 16 amp socket. (Figure 9)

  • Neatly place one AC adaptor into each charging bay and plug into the white charging socket provided.
  • Place one device onto each shelf and connect the corresponding AC adaptor to each laptop.

Note:
No power will be supplied to the devices until the front doors have been securely closed – this is a safety feature to ensure no user comes into contact with mains voltage.

Mentor™ Options

Printer†

If you have a printer module built into your trolley please refer to your printer manual for guidance on how to use the printer and to load and change the printer cartridges.

The printer module has been connected into the trolley and once you have connected the trolley to the mains power it will be ready to use. 

If you wish to use your own printer housed on the top of the trolley a mains outlet has been provided at the rear of the trolley and also a network socket (A network socket is an option or standard with Data Transfer (DTM)).

Care should be taken when moving the trolley and under no circumstances should the trolley be moved without disconnection of the power sockets and/or network connection. The trolley should not be moved with the printer on the top of the unit.

† Mentor trolleys are no longer sold with printer modules as an option. 

Network Connectivity

If your trolley features network connectivity, you can plug the trolley into your network by connecting a standard network cable into the auxiliary point on the back of the trolley.

Data Transfer (DTM)

If your purchase includes DTM your trolley will be network ready (these are the red network cables within your charging bays), you can update all of your laptops simultaneously inside the trolley using Wake on LAN software.

  • Make sure the trolley is connected to the network and switched on
  • Plug each individual red DTM cable inside the trolley into the network ports of each laptop and ensure that the trolley is switched on. If you have a ChargeLine™ trolley (uses AC adaptors) close the trolley’s doors before beginning the update.
  • The laptops are now ready to receive updates

Docking Station

If you have purchased a docking station with your trolley then please refer to the docking station user guide to fit and dock correctly.

Timer

If your laptop trolley has been fitted to include a timer, you can locate this on the top AC adapter block. 

On initially delivery of your laptop trolley, the LCD display on the timer may not be illuminated. This is because the timer needs time to charge before use. It is recommended to charge the timer for 14 hours after the initial installation to charge the memory back-up battery. 

Read the timer user manual here

Trolley Upgrades

The modular design of your Mentor™ means that as your needs change, you may be able to upgrade or change the modules.

  • Upgrade to accept new laptops/netbooks/other mobile ICT devices
  • Add functionality (e.g. DTM, Wireless Access Point, docking station)

For all upgrades you will need your trolley’s serial number (found at the rear of the trolley on a silver plate), then call the LapSafe® Support Team.

Securing your trolley

In addition to the strong and robust build of the Mentor™ trolley there are two levels of extra mechanical security that are provided as standard with the Mentor™.

Security

At the centre rear on the underside of the chassis are apertures which enable the trolley to be chained and/or padlocked to a fixed location.
Padlocks and chains are not provided.

Locks/Keys

The front access doors and the rear service doors have been reinforced to resist attack and they have been fitted with high security locks. The keys to the front and back doors are different, and two sets of keys are supplied for each door set when the trolley is delivered.
Extra keys can be ordered at a small cost at www.lapsafe.com/keys you will need the serial and key numbers at the time of your order.

Docking station

If you didn’t purchase an optional docking station with your trolley, we can still provide one fully fitted to your Mentor™ to enable you to dock the trolley to a wall for extra security. Please contact us on 0800 130 3456 for more information.

Care & Maintenance

Do:

  • Lock your Mentor™ trolley when not in use
  • Keep your keys in a safe place and not in the same place as the trolley
  • Remember to set the alarm (if fitted)
  • Read the Health and Safety guidelines in the user guide and share this information with all users
  • Activate your warranty at lapsafe.com/activate
  • Unplug charging leads before taking laptops out of the trolley.

Do Not:

  • Do not move the trolley without disconnecting the mains power
  • Do not move the trolley with the mains lead trailing use the cable tidy
  • Do not leave keys in the doors locks when moving the trolley
  • Do not remove doors
  • Do not leave trolleys in the view of a window
  • Do not try to modify the trolley in anyway without contacting LapSafe® first to check that it is safe to do so

Health & Safety

All products manufactured by LapSafe® have been thoroughly tested and certified by an authorised and INDEPENDENT testing house before sale. Full CE compliance, which includes the requirements of LVD and EMC directives, is a STANDARD FEATURE of any solution manufactured by LapSafe®, as are many more built in safety features. CE Marking can be found on the product serial number plate, usually at the lower rear of the cabinet. CE Declaration of Conformity Certificate is issued with each product in the User Guide Pack.

Please review the following safety information:
At no time are the rear red service doors of the trolley to be opened by anyone other than an authorised person.

At no time should anyone attempt to physically lift the trolley, as this could cause injury to the persons concerned and even damage to the trolley, which will invalidate the manufacturer’s warranty. Should the movement of the trolley require this type of action, you are advised to seek advice from the authorised person. In such circumstances, the matter should be referred to LapSafe® for consultation and advice.

  • Always apply the wheel brakes when the trolley is either parked or not in use.
  • Disconnect the mains supply and stow the mains cable into either the cable management provided or on top of the unit before moving
  • Always ensure that the main power lead does not present a trip hazard when connected to the mains.
  • Always ensure that the main power lead is fully extended when connected to the mains.
  • The trolley should only be moved on horizontal surfaces.
  • Always ensure that the trolley NEVER impedes full and free pedestrian access to all fire routes, fire exits and normal access routes.
  • NEVER allow unauthorised access to the service doors at the rear of the unit.
  • Always ensure that the main power lead does not present a trip hazard when connected to the mains.
  • Always ensure that the main power lead is fully extended when connected to the mains.
  • The trolley should only be moved on horizontal surfaces.
  • Always ensure that the trolley NEVER impedes full and free pedestrian access to all fire routes, fire exits and normal access routes.
  • Only place the approved laptops in the trolley for recharging.
  • NEVER allow unauthorised access to the service doors at the rear of the unit.

The above list is not exhaustive. Contact LapSafe® should you have any concerns.

Disconnecting your Unit from the Mains Supply

Your Mentor™ unit is connected to the mains supply via a mains lead. There is an IEC connector at one end (plugs into the unit), and a 13amp mains plug at the other (plugs into the wall mains outlet).

Before carrying out any cleaning, accessing the service area, or moving a mobile unit from one location to the next, disconnect the mains power.

13 amp Mains Plug (Switched)

Switch OFF the outlet and remove the plug from the socket. If access to the service area is required, you can only gain access by removing the IEC plug to ensure the unit is not plugged in. 

Cleaning of fans

Depending on the model, your Mentor™ unit may have thermostatically controlled fan(s) in the rear panel. Under normal operating temperatures, the fan is off. The fan will come on when the unit exceeds a pre-set temperature and continue to run until the temperature lowers below its lower set point. If the temperature rises, the unit will shut down automatically and sound an audible alarm. 
Over time, dust and debris can partially block the fan and ventilation holes, preventing maximum airflow and causing the unit not to cool as expected.

Therefore, it is recommended that the fan blades and ventilation holes be checked and cleaned at least once every three months or if you suspect an increase in normal running temperature or if the unit shuts down.

To clean the fan and ventilation holes, carefully agitate the dust with a suitable dry brush and extract the loose particles with a vacuum cleaner. Additionally, the ventilation holes can be wiped with a "damp" (not wet) cloth. Do not use a damp (or wet) cloth on the fan housing, as the primary charging electrics are behind.

Explanation of Symbols

Electrical Hazard

This unit is recommended for use with a switched wall socket.

Caution

Before connecting or removing the mains plug, ensure that the wall socket is in the 'off' position. 

No Liquid

Avoid all contact with liquids

Refer to User Manual

See User Manual for guidance

Protective Earth Icon

CE certification mark

This product is CE Certified

UKCA certification mark

This product is UKCA Certified

Disposal

The crossed-out wheelie-bin symbol on your product, battery, literature or packaging reminds you that all electrical and electronic products and batteries must be taken to separate collections at the end of their working life. Do not dispose of these products as unsorted municipal waste: take them for recycling. For info on your nearest recycling point, check with your local waste authority.

Warranty

All Mentor™ trolleys come with a Lifetime Parts & Labour Warranty, for full details visit our website.
To activate your FREE Lifetime* Parts and Labour Warranty, please refer to the warranty documentation inside your welcome pack or go on-line and register using the links below. 

Useful Links

Support Enquiries:

Warranties:
Warranty Activation: www.lapsafe.com/activate
Warranty Details: www.lapsafe.com/warranty
Replacement Keys:

Declaration of UKCA and CE Conformity

The certificate of UKCA and CE conformity for the Mentor™ range is available for download at the bottom of this page. 

+44 (0)1787 226 166

sales@lapsafe.com

www.lapsafe.com

LapSafe® Self-Service Solutions Ltd
3 Wakes Hall Business Centre,
Wakes Colne, Colchester, Essex;
CO6 2DY

 

 

 

 

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Safety Information & Certificates of Conformity

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Safety Declaration & Certificates of Conformity

Below you can download a copy of our latest safety declaration and certificates of conformity.

If you need any additional help, or cannot find what you require, please contact support@lapsafe.com

 

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Sovran Range

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Sovran™­ Range - User Manual

This article applies to the following products:

Sovran™ Metal AI

Sovran™ Laminate

Example 2 tower sovran metal installation

Introduction

Congratulations and thank you for purchasing a Sovran™ locker system from the LapSafe® Sovran™ Smart Locker range. Sovran™ Metal AI lockers come with a limited lifetime parts and labour warranty. Sovran Laminate lockers come with a one-year parts and labour warranty. You will need to activate this immediately. 
This online resource guides you through our recommendations for the set-up and correct use of the product.
 

Note: Sovran­™ Laminate lockers have been discontinued as of Q2 2026.

Box Contents 

 1x Set of keys per tower 
 

Important Actions

Upon delivery of your new Sovran™ Tower(s) you must: 

  • Find the product serial number. This can be found on the inside of the service door (the locked top door). There will be a silver plate that holds your serial number that begins with "SOVR". Take note and store this in a safe place. You will need to quote this number for all enquiries relating to your Sovran™.
  • Take note of your key number(s) located on the key itself and store this in a secure place. You will need this if you wish to order additional keys.
  • Visit lapsafe.com/activate to activate your Lifetime Warranty. Your warranty will not be valid unless you do this.
  • Read the section on ‘Health & Safety’.

Warranty

The Sovran™ range comes with a one-year Parts & Labour Warranty. Full details of our warranty are on our website lapsafe.com/warranty. To activate your FREE one-year* Parts and Labour Warranty, please go online and register at lapsafe.com/activate

Overview

Your Sovran™ Tower is supplied fully assembled, tested and ready for installation by our engineers. Each Sovran™ Tower has a keyed lock on the service door, while each usable bay as well as the terminal screen area feature pop-open electronic locks. 
We publish separate instructions for the use of the locks fitted on our Sovran™ range.

BaseLine™

The BaseLine™ option for Sovran is designed for non-charging assets. For BaseLine Lockers, the full area of the locker bay is designed for asset storage. There is no side compartment with power sockets in this version. 

Inside view of a double height Sovran BaseLine locker bay
Figure 1: Example double height BaseLine™ locker bay

ChargeLine™ Options

Depending on the model, the side compartment may contain ChargeLine™ power sockets for charging. Socket variations we support include UK (Type G), Schuko (Type F), French/Belgian (Type E), Australian (Type I), Danish (Type K), Swiss (Type J), Italian (Type L), US NEMA (Type B), USB A and USB-C.
The power to the sockets is controlled through a Power Management unit that is protected within the service area. 
The unit comes with a 2 metre mains lead supplied.

Inside view of a single height Sovran ChargeLine locker bay with AI asset detection camera
Figure 2: Example single height ChargeLine™ locker bay (with AI camera fitted)

Installation

Installation of your Sovran® system would have been carried out by our own engineers and the unit would have been plugged into the mains and/or connected to your network. If your unit(s) are connected to fixed spurs, then the final connection is your responsibility, and should be performed by a qualified electrical engineer.

Every Sovran can be identified by a letter ID plate located to the right of the touchscreen. The first Sovran locker installed at your organisation will always be labelled with the letter 'A'.

Render showing location of Sovran letter identification plate
Figure 3: Sovran letter ID plate

Charging of Devices

Place each device into a locker charging bay – only one device per shelf.  Depending upon plug model, plug your AC adaptor, USB 2 or USB-C charging cable into the plug.

  • USB-C is available in two versions, 25w and 65w
  • The mains socket is limited to 3 amps 

AI Camera Asset detection

Sovran™ can detect presence of, and can verify the correct asset has been placed into the locker bay without needing to charge the device or scan any asset tags. This is done by the use of our ONARKEN AI system. This uses cameras fitted into the bays which take a picture of the internal view of the bay. The image is then sent to be processed by ONARKEN AI which compares the image of the asset in the locker and name/description of the asset saved on ONARKEN with images of the asset online. 

AI asset detection cameras can be installed on BaseLine™ and ChargeLine™ locker bays. 

Note: ONARKEN AI asset detection cameras are only available on Sovran­™ Metal.

The cameras used for AI asset detection only scan the inside of the locker bays. They can be used for simple presence detection of an asset, or full visual confirmation of the asset positioned inside the bay, compared against the asset name and description configured on ONARKEN® The cameras are fitted in the top left hand corner of the locker bays. 

Figure 4: Sovran™ AI asset detection camera inside locker bay

The cameras are installed at different angles depending on the size of the locker, to ensure maximum visibility of the locker floor and the asset placed within. 

Please place assets in the middle of the locker to ensure the camera has full view of the asset. This will reduce false positives and inaccuracies in the AI detection process. Please make sure the cameras are left unobstructed at all times. 

Any images taken of the inside of the bay by the camera can be viewed on the ONARKEN® management portal. The camera can also be calibrated through configuration on the ONARKEN locker software. 

  • You can place your assets at four different angles and calibrate your camera to scan assets being placed in the lockers at different positions
  • Try to include as much detail as possible in your asset type names and descriptions
  • Try to avoid using terms such as 'cable' and 'wiring' (without additional information), as in some locker bays the camera can view the earth cable installed on the locker door. The AI may consider the earth cable to be the 'cable' asset. 

ONARKEN Locker Software

The Sovran™  comes with ONARKEN locker software pre-installed and ready to use. This is operated from a 12" full HD touchscreen, positioned within convenient reach and compliant with DDA and EN 301 549 requirements. Users can scan their ID using the QR barcode reader, or type their user ID on the touchscreen keyboard to log in and access all available functionality from the software from there. No server applications on the locker PC are needed to set up or run the software. For a guide on basic functions and setting up the ONARKEN locker software, several guides will be released in due course. 

User scans their ID on their phone using the QR code reader on the Sovran locker
Figure 5: User logging into ONARKEN on a Sovran locker by scanning their QR code ID

Please Note: At no time should any super admin login ID's for administrative use of the locker software be distributed to anyone other than authorised ONARKEN® administrators. 

If you are using a SIP2 LMS, Sovran AI lockers are not compatible with SIP2 LMS integration in ONARKEN. 

Service Door Operation

Service doors are unlocked by a Camlock™ style keyed locks. The key is free at 9 o'clock position. Insert the key and turn the lock 90 degrees to the 12 o'clock position to unlock the service door. The key is held captive in this position. 
Per installation the locks will be keyed alike. This means your one key can open each tower, this is perfect in the event you may need to turn the installation off or use the emergency opening feature.
The door will pull itself into alignment when locking the door.

  • Do not bear weight on the door.
  • Do not force the door in either direction.  

The service door key will be released once the service door has been locked. 

Manual Override (Emergency Opening)

The manual override unlock lever is found behind the service area door, at the top of each Sovran™ Tower. In the event:

  • Power to the units goes down.
  • Internet connection to the units goes down.
  • Mechanical failure of a bay lock(s).
  • Emergency access to bay(s) is needed

The manual override in the service area can be engaged. This requires pulling the lever down gently. This will open each door in the tower simultaneously (including the screen terminal door).  

Disconnecting your Unit from the Mains Supply

Your Sovran™ unit is connected to the mains supply via a standard 3-pin power cord. Depending upon your installation's power specification will determine how you can isolate the unit from the main electrical supply. 

Please note that each tower in an installation has its own mains supply, and all towers should be disconnected from the mains supply before any work is carried out on that installation.

13amp Mains Plug (non-Switched): Remove the plug from the socket.

13amp Mains Plug (Switched): Switch OFF the outlet and remove the plug from the socket.

Switching On

The locker bay towers are normally powered after installation/commissioning and should not be separately switched off. 

To switch the PC and screen on, open the middle door of the User Screen Interface section (USI) and operate the PC's ON/OFF switch. The PC is mounted on a bracket on the right hand side of the USI. The power LED on the top panel will illuminate to confirm the power is on.

It will take a few seconds for the Software to load up. The System will boot directly into the LapSafe® ONARKEN® locker software self-service application. 

When the system is booting up you will hear the barcode/QR code scanner beep, this is normal.

The 12” touch screen is switched on at all times. If the screen does not turn on, open the terminal locker door and check the power cable and HDMI lead are plugged in. 

Thermal Trip

In the United Kingdom the detachable mains lead carries a fuse for the protection of users. The power management cassette also has a resettable thermal trip.  This trip acts in much the same way as a fuse to protect users and it can be reset.  The thermal trip is mounted on the face of the assembly within the service door, accessed by the key. When the trip has operated there will be no power to the sockets and the centre button of the trip will extend by approximately 12mm.

 

Figure 6: Sovran™ Metal thermal trip
Figure 7: Sovran™ Laminate thermal trip

In the event of a trip: 

  1. First, switch off the power supply. If the reason for the tripping is apparent - if safe to do so - correct the issue.
  2. Allow at least 60 seconds to pass after it has tripped before attempting to reset the trip. Do no reset the trip with the mains power switched on.
  3. Press the centre of the button back into the trip.  When re-set the button will stay pressed when you release your finger.
  4. Restore the power to the power cassette and check that the trip remains set.
  5. If the trip operates again, you should first switch off the mains and then switch off or unplug everything in the locker sockets.
  6. Re-set the trip (items 2 and 3 above)
  7. Restore the power to the power cassette and check that the trip remains set.
  8. Then, one by one, re-plug everything into the locker sockets, switch on and check that the trip remains set. If the trip will not re-set or it continues to trip, there may still be a fault somewhere or the trip may have developed a fault. Please contact Support on (+44) 01787 226166 or lapsafe.com/support

Network Connectivity

If using a wired network connection, the unit will require a network socket behind the installation. This will then be wired into an RJ45 coupler fitted in the back of the screen unit specifically (ethernet cable supplied).

Sovran­™ lockers can also be fitted with a Wi-Fi or 4G/5G antenna at additional cost. 

Depending on how you intend to have organised your installation may help you best plan where the socket will be positioned. We recommend having your screen unit positioned in the middle of your install, however the choice is yours.

Note: SmartLine™ device charging is not available on Sovran™ lockers. 

Care and Maintenance

Do:

  • Keep all locker doors closed when not in use
  • Keep your keys in a safe place and not in the same room as the Sovran™
  • Keep a record of any key numbers
  • Keep a record of the unit(s) serial number(s)
  • Read the Health and Safety guidelines in the user guide and share this information with all users
  • Activate your warranty at www.lapsafe.com/activate

Do Not:

  • Do not leave keys in the door locks
  • Do not remove doors
  • Do not place flammable items in the locker bays (especially in Sovran™ Laminate)
  • Do not move the Sovran™ in anyway without contacting LapSafe® Support to arrange for a qualified LapSafe® Engineer to move your unit for you
  • Do not try to modify the Sovran™ in anyway without contacting LapSafe® first to check that it is safe to do so

Cleaning

Do:

  • Your Sovran™ has a powder coat finish which is very durable and can be wiped clean using a mildly soapy cloth.
  • To remove more stubborn marks or perhaps an adhesive residue you can use a gentle solvent such as white spirit or a mild solvent-based cleaner.

Do Not:

  • Do not soak any areas of the locker
  • Do not get the power cassette, cooling fans or locker sockets wet
  • Do not soak any area with solvent
  • Do not use solvent cleaners on the locks

Cleaning of fans

Your Sovran™ unit has thermostatically controlled fans in the rear of the roof power supply unit, and in the rear of the screen terminal bay for cooling the PC. Under normal operating conditions, the fans are turned off. The fans will come on when the locker tower exceeds a pre-set temperature and will continue to run until the temperature decreases below its lower set point. If the temperature rises, the unit will shut down automatically and sound an audible alarm. 

Central rear fan in Sovran screen terminal unit
Figure 5: Sovran™ screen terminal fan

 

Top rear fan in Sovran service power bay
Figure 6: Sovran™ top power unit fan

 

Health & Safety

All products manufactured by LapSafe® have been thoroughly tested and certified. Full CE and UKCA compliance, which includes the requirements of LVD and EMC directives, is a STANDARD FEATURE of any solution manufactured by LapSafe®, as are many more built-in safety features. CE and UKCA Marking can be found on the product serial number plate. A CE and UKCA Declaration of Conformity Certificate is issued with each product in the User Guide Pack. 

Please review the following safety information:

At no time is the top service panel or side panels of the Sovran™ to be opened by anyone other than an authorised person.

At no time should the manual override unlock lever be used by anyone other than an authorised person. 

At no time should the guard panel in front of the PSUs and control boards in the service panel be removed by anyone other than an authorised person.

  • If removed, this panel must be re-installed before closing the service area and using the Sovran™ again. 

At no time should any super admin login ID's for administrative use of the locker software be distributed to anyone other than authorised ONARKEN® administrators. 

At no time should anyone attempt to physically lift or move the unit(s), as this could cause injury to the persons concerned and even cause damage to your Sovran™, which will invalidate the manufacturer’s warranty.

Should you need to move/re-locate the unit(s) you are advised to seek advice from LapSafe®.

The above list is not exhaustive. Contact LapSafe® should you have any concerns.

Explanation of Symbols

Electrical Hazard

This unit is recommended for use with a switched wall socket.

Caution

Before connecting or removing the mains plug, ensure that the wall socket is in the 'off' position. 

No Liquid

Avoid all contact with liquids

Refer to User Manual

See User Manual for guidance

Protective Earth Icon

CE certification mark

This product is CE Certified

UKCA certification mark

This product is UKCA Certified

Disposal

The crossed-out wheelie-bin symbol on your product, battery, literature or packaging reminds you that all electrical and electronic products and batteries must be taken to separate collections at the end of their working life. Do not dispose of these products as unsorted municipal waste: take them for recycling. For info on your nearest recycling point, check with your local waste authority.

 

Useful Links

Support Enquiries:

Warranties:
Warranty Activation: www.lapsafe.com/activate
Warranty Details: www.lapsafe.com/warranty
Replacement Keys:

Declaration of UKCA and CE Conformity

The certificate of UKCA and CE conformity for the Sovran™ range is available for download at the bottom of this page. 

+44 (0)1787 226 166

sales@lapsafe.com

www.lapsafe.com

LapSafe® Self-Service Solutions Ltd
3 Wakes Hall Business Centre,
Wakes Colne, Colchester, Essex;
CO6 2DY

 

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Envoy™ Range - User manual and Set-Up Guide

This article applies to the following products:

Envoy™ 16

Envoy™ 32

Example Envoy 32 locker installation

Introduction

Congratulations and thank you for purchasing a LapSafe® Envoy™ smart locker solution. 

This document will guide you through our recommendations for the initial hardware set up and correct use of the product.

Important Actions

Upon delivery of your new Envoy™ Locker(s) you must: 

  • Take note and store in a safe place your product serial number which can be found on a silver plate on the front-left hand side of the unit  The serial number will begin with "ENV". You will need to quote this number for all enquiries relating to your Envoy™.
  • Take note of your key number(s) located on the key itself and store this in a secure place. You will need this if you wish to order additional keys.
  • Visit lapsafe.com/activate to activate your Lifetime Warranty. Your warranty will not be valid unless you do this.
  • Read the section on ‘Health & Safety’.

Overview 

Your Envoy™ is supplied fully assembled, tested and ready for installation of your AC adaptors (if required) and placing your unit in position.
Each Envoy™ has 4 security screws for access to the middle compartment.   A security tool to remove and replace these is provided.

There are two power configurations for both Envoy™ models.

AC Power

The middle or left hand screen compartment contains the power sockets for your AC adapters and there is a manufacturing option to have Euro power sockets. The power to the sockets is controlled through a Power Management Cassette that is fixed in the top of the middle compartment of your Envoy™.

USB-C Smart Charging

The middle or left hand screen compartment contains power banks with a series of USB-C charging leads that are threaded through to each bay. USB-C Envoy™ models have LED displays located above the locker bay units, which indicate the charge status of the devices inside. 

Your Envoy™ is supplied with a 2 metre mains lead.

Locker bay charging lights explained:

LED Visual Colour Display Description
  Red Static Battery is charging
  Green Static Battery is fully charged and power is still being provided
  No light - No device connected/device is not connected properly

 

Power Sockets: 

For Envoys with AC Power configuration, the locker power sockets are housed in the middle (left for Envoy 16) compartment and they are designed to provide power for small loads up to a maximum of 90 watts per socket (nominal rating of the AC adapter).
UNDER NO CIRCUMSTANCES SHOULD A HEAVY LOAD BE PLUGGED INTO A SOCKET.

For Envoys with USB-C charging configuration, the USB-C power bank(s) are housed in the middle or left screen compartment. 

Power Management Cassette:
The power management cassette in the top of your Envoy™ 32 may get warm when it is handling a significant electrical load for a period and this, in turn, may make the top of the locker feel warm to the touch. This is completely normal and will cool down when the power demand reduces.


Thermal Trip:
In the United Kingdom the detachable mains lead carries a fuse for the protection of users.
If your Envoy™ 32 has been installed with no fused wall plug, the power management cassette also has a resettable thermal trip. This trip acts in much the same way as a fuse to protect users and it can be re-set. 
The thermal trip is mounted on the back edge of the power management cassette in the top of the side compartment. When the trip has operated there will be no power to the sockets and the centre button of the trip will be extend by approximately 12mm. In the event of a trip: 

  1. First switch off the power supply and then check if the reason for the tripping is apparent and If possible, correct the issue. 
  2. Allow at least 60 seconds after it has tripped and do not reset the trip with the mains power switched on. 
  3. Press the centre of the button back into the trip. When re-set the button will stay pressed in when you release your finger. See images below 

    Thermal trip location on a USB-C Envoy Locker
    Figure 1: Thermal trip location
    View of thermal trip button on an Envoy Locker
    Figure 2: Thermal trip release button
  4. Restore power to the power cassette and check that the trip remains set. 
  5. If the trip operates again, you should first switch off the mains and then switch off or unplug everything in the locker sockets. 
  6. Re-set the trip (items 2 and 3 above). 
  7. Restore power to the power cassette and check that the trip remains set. 
  8. Then, one by one, re-plug everything into the locker sockets, switch on and check that the trip remains set. 

If the trip will not re-set or it continues to trip, there may still be a fault somewhere or the trip may have developed a fault so please telephone us and ask for our customer support desk on 01787 226166 or 0800 130 3456.

Positioning

The Envoy™ 32 is floor standing and should be 75mm away from the wall, this will allow the air flow out from the fan on the back of the unit. The unit is designed to only work indoors.

Installing AC adapters 

First disconnect the unit from the mains power.

  1. Remove the front service compartment door by unlocking the screen compartment. This is done by using the CAMLock style key supplied with your locker. The key is inserted at the 12 o'clock positioned, and turned 90 degrees to the 3 o'clock position to unlock the service door. The key is held captive in this position and can be left in the lock. 
    • On some older envoy units, the service compartment screen door does not have a lock and is held in place by 4 screws located in each corner of the screen door. Unscrew these carefully to remove the door. 
  2. There is an earth strap on the left-hand side near the top of the door which will need to be disconnected by pulling the connector off the tab (this connection must be reinstated when the door is replaced).
  3. Gently lift the door out and place it to one side and be careful not to damage the leads which are connected to the screen (HDMI and Power). If you wish to remove the door fully and out of the way then cut the cable tie that is securing the two leads to the screen and unplug them (these connections will need to be reinstated when the door is replaced). 
    • If you place the door down, ensure that it is stable and not at risk of falling. If it does fall, you will risk damaging the screen and RFID reader. 
  4. With the door removed the sockets and AC adapter storage shelves can be accessed. The next step depends on what type of AC adapters you are installing into your Envoy. Some AC adapters can be described as 'in-plug' where they plug directly into the socket and the charging lead goes directly to the device. Others are described as 'in-line' where they have a mains lead between the power socket and the AC adapter, and then a charging lead going to the device. 

    Figure 3: In-plug AC Adapter
    Figure 4: In-line AC Adapter
  5.  

    • ‘In-plug’ AC adapters can be plugged directly into the sockets and the charging lead passed through the grommeted holes at the front of the locker. 
    • ‘In-line’ AC adapters can be loaded onto the shelves and secured behind the elastic strap before passing the charging leads through the grommeted holes and plugging the power leads into the sockets. 
    Envoy Internal Webbing render
    Figure 5: Grommeted holes for charging leads to pass through
  6. Positioning the charging leads: Open the front door of the locker using an example of the device that is to be stored/charged, consider the length of the charging lead available for the end users. Using a cable tie tighten the cable so that it cannot be pulled through into the bay. Feed the excess cable into the charging compartment.
  7. Front Door Operation: Once the door lock is released the hinge allows the locker door to swing through approximately 150 degrees until it meets the side of the locker.
    Do not let go of the door while it is moving and do not force the door in either direction. Both actions could damage the door or the locker chassis.

USB-C Smart Charging

First disconnect the unit from the mains power.

  1. Remove the front service compartment door by unlocking the screen compartment. This is done by using the CAMLock style key supplied with your locker. The key is inserted at the 12 o'clock position, and turned 90 degress to the 3 o'clock postion to unlock the service door. The key is held captive in this postion and can be left in the lock. 
    • On some older Envoy™ units, the service compartment screen door does not have a lock and is held in place by 4 screws located in each corner of the screen door. Unscrew these carefully to remove the door. 
  2. There will be USB-C to USB-C charging leads provided in bags inside the service area of the unit. Remove the cables from the packaging.
  3. The USB-C power bank(s) are mounted in vertical brackets. The numbered charging ports are facing towards the front of the unit. The charging port numbers correspond with the bay numbers on the unit (i.e charging port 1 goes to locker bay 1, charging port 12 goes to locker bay 12 etc.)

    Render of a USB-C power bank installed in an Envoy locker showing numbered ports
    Figure 6: USB-C power bank with numbered ports
  4. Positioning the charging leads: Plug the charging leads into the power bank in order, starting from the top (port 1). On an Envoy™ 32, the leftmost power bank has ports for bays 1-16, the rightmost power bank has ports for bays 17-32.  
    • Plug the straight USB-C connectors into the power bank, leaving the right angled connectors available to connect the devices too. 
  5. Thread the cables through onto each shelf
  6. Place the devices into the lockers, and plug the devices in. Check that the LED display for the locker above the bay doors turns on when the device is plugged in. 

    Charge status LED light display shown on Envoy locker above bay doors
    Figure 7: LED charge status LED display

     

ONARKEN Locker Software

The Envoy™  comes with ONARKEN locker software pre-installed and ready to use. This is operated from a MIFARE RFID reader and displayed on a 7" LCD screen, positioned within convenient reach and compliant with DDA and EN 301 549 requirements. No server applications are needed on the locker PC to set up or run the software. The ONARKEN software is operated by using the MIFARE RFID reader. For a guide on basic functions and setting up the ONARKEN locker software, several guides will be released in due course. 

Note: some ONARKEN® asset workflows on touchscreen smart lockers are not supported on Envoy™ lockers. 

Cleaning

Do:

  • Your Envoy™ has a powder coat finish which is very durable and can be wiped clean using a mildly soapy cloth.
  • To remove more stubborn marks or perhaps an adhesive residue you can use a gentle solvent such as white spirit or a mild solvent-based cleaner.

Do Not:

  • Do not soak any areas of the locker
  • Do not get the power cassette, cooling fans, locker sockets, or charging cables wet
  • Do not soak any area with solvent
  • Do not use solvent cleaners on the locks

Cleaning of fans

Your Envoy™ unit has a thermostatically controlled fan in top rear section of the screen terminal section. Under normal operating temperatures, the fan is off. The fan will come on when the locker tower exceeds a pre-set temperature and continue to run until the temperature lowers below its lower set point. If the temperature rises, the unit will shut down automatically and sound an audible alarm. 

Over time, dust and debris can partially block the fan filter and ventilation holes, preventing maximum airflow and causing the unit to not cool as expected.

Therefore, it is recommended that the fan filter and ventilation holes be checked and cleaned at least once every three months or if you suspect an increase in normal running temperature or if the unit shuts down.

The ventilation holes through the plinth, the rear of the locker bays and the central fan in the service area of the Envoy™ must not be obstructed, allowing air to circulate. The fan at the top of each section is temperature controlled and may not run for periods of time. 

Should heat build up within any of the locker bay sections of the Envoy™ and exceed a pre-set temperature (approx 36°C) the charging will cease within that section until the temperature falls back to acceptable limits. When the temperature exceeds the limit, the power management LED’s on the front of that particular unit will flash until it re-sets and an alarm will sound for approximately 10 seconds. 

To clean the fan and ventilation holes, carefully agitate the dust with a suitable dry brush and extract the loose particles with a vacuum cleaner. Additionally, the ventilation holes can be wiped with a "damp" (not wet) cloth. Do not use a damp (or wet) cloth on the fan housing, as the primary charging electrics are below.

Disconnecting your Unit from the Mains Supply

Your Envoy™ unit is connected to the mains supply via a standard 3-pin power cord. Depending upon your installation's power specification will determine how you can isolate the unit from the main electrical supply. 

13amp Mains Plug (non-Switched): Remove the plug from the socket.

13amp Mains Plug (Switched): Switch OFF the outlet and remove the plug from the socket.

Switching On

To switch the PC and screen on, open the service door of the User Screen Interface section (USI) and operate the PC's ON/OFF switch. The PC is fitted on the floor of the USI. The power LED on the top panel will illuminate to confirm the power is on.

It will take a few seconds for the Software to load up. The System will boot directly into the LapSafe® ONARKEN® locker software self-service application. 

When the system is booting up you will hear the MIFARE RFID reader beep, this is normal.

Warranty

All Envoy™ models come with a limited Lifetime Parts & Labour Warranty. To activate your FREE Lifetime* Parts and Labour Warranty, please refer to the warranty documentation inside your welcome pack or go on-line and register at lapsafe.com/warranty

Health & Safety

All products manufactured by LapSafe® have been thoroughly tested and certified by an authorised and INDEPENDENT testing house before sale. Full CE and UKCA compliance, which includes the requirements of LVD and EMC directives, is a STANDARD FEATURE of any solution manufactured by LapSafe®, as are many more built in safety features. CE and UKCA Marking can be found on the product serial number plate, usually at the lower rear of the cabinet. A CE/UKCA Declaration of Conformity Certificate is issued with each product in the User Guide Pack, and is viewable in this online manual. 

Please review the following safety information:

  • At no time is the front service door of the locker to be opened by anyone other than an authorised person.
  • Always keep the locker bays locked and closed when the locker is idle or not in use. 
  • At no time should anyone attempt to physically lift the locker, as this could cause injury to the persons concerned and even damage to the locker, which will invalidate the manufacturer’s warranty. Should the movement of the locker require this type of action, you are advised to seek advice from the authorised
    person. In such circumstances, the matter should be referred to LapSafe® for consultation and advice.

The above list is not exhaustive.

Contact LapSafe® should you have any concerns.

Network Connectivity

If using a wired network connection, the unit will require a network socket behind the installation. This will then be wired into an RJ45 coupler fitted in the bottom of the back of the screen unit specifically (ethernet cable supplied).

Envoy™ lockers can also be fitted with a Wi-Fi or 4G/5G antenna at additional cost. 

Depending on how you intend to have organised your installation may help you best plan where the socket will be positioned. We recommend having your screen unit positioned in the middle of your install, however the choice is yours.

Cleaning

Your Envoy™ has a powder coat finish which is very durable and can be wiped clean using a damp cloth with a mild detergent. 

DO:

  • To remove more stubborn marks or perhaps an adhesive residue you can use a gentle solvent such as white spirit or a mild solvent-based cleaner.

DO NOT:

  • Do not get the power cassette or the locker sockets wet at all. 
  • Do not soak any area with solvent
  • DO NOT use solvent cleaners on the locks.

Modifications 

DO NOT MAKE ANY MODIFICATIONS TO THE WIRING OF YOUR Envoy™.
The power management cassette protects both users and devices against potentially harmful inrush currents at start up, residual currents after power down and over current when in use.

Any modification to the power management system will negate your warranty and could make your Envoy™ dangerous to use.

Explanation of Symbols

Electrical Hazard

This unit is recommended for use with a switched wall socket.

Caution

Before connecting or removing the mains plug, ensure that the wall socket is in the 'off' position. 

No Liquid

Avoid all contact with liquids

Refer to User Manual

See User Manual for guidance

Protective Earth Icon

CE certification mark

This product is CE Certified

UKCA certification mark

This product is UKCA Certified

Disposal

The crossed-out wheelie-bin symbol on your product, battery, literature or packaging reminds you that all electrical and electronic products and batteries must be taken to separate collections at the end of their working life. Do not dispose of these products as unsorted municipal waste: take them for recycling. For info on your nearest recycling point, check with your local waste authority.

 

Useful Links

Support Enquiries:

Warranties:
Warranty Activation: www.lapsafe.com/activate
Warranty Details: www.lapsafe.com/warranty
Replacement Keys:

+44 (0)1787 226 166

sales@lapsafe.com

www.lapsafe.com

LapSafe® Self-Service Solutions Ltd
3 Wakes Hall Business Centre,
Wakes Colne, Colchester, Essex;
CO6 2DY

 

 

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Diplomat Range

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Availability Dashboard has now closed

The LapSafe® Availability Dashboard associated with your current laptop loan locker software reached End of Life on 31 May 2026 and is no longer accessible.

Your main locker software will continue to operate as normal. However, support, maintenance and updates for your current software version are scheduled to end on 31 December 2026.

If you have any questions please contact the LapSafe® Support Team.

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Diplomat™ Range - User Manual

This article applies to the following products:

Diplomat™ Pro

Diplomat™ Basic

Diplomat™ Lite

Example 6 tower Diplomat pro smart locker installation with 5 towers, instllaed in a luxury lounge area with a patio

 

Example 3 tower Diplomat basic smart locker kiosk with different sized locker bays

Introduction

Congratulations and thank you for purchasing your locker system from the LapSafe® Diplomat™ range. Your unit(s) come with a lifetime parts and labour warranty, which you will need to activate immediately.

This online resource has been designed to assist and guide you with the set-up and correct use of your lockers. However, as there are many configurations available within the Diplomat™ range this manual is not exhaustive of all the variations possible. 

Box Contents: 

1x Set of keys per tower
1x Set of terminal bay keys (Diplomat™ pro only)
1x Set of instructions for PIN or MIFARE locks (depending on configuration, Diplomat™ Basic only)

Important actions

Upon delivery of your new Diplomat™ unit(s) you must:

Record Serial Number(s)

Take a note and store in a safe place your unit(s) serial number(s), which can be found located on the front of the locker tower on the kick plate, or on the roof panel above the fan. The silver plate will hold your serial number that begins with "DIP".

  • You will need to quote this number for all enquiries relating to your Diplomat™.

Take a note of any of your key numbers for each locker bay, screen terminal or service doors. This is located on the key itself. Store these in a safe and secure place. You will need this if you wish to order additional keys 

Visit lapsafe.com/activate to activate your Lifetime warranty. Your warranty will not be valid unless you do this.

Read the section on ‘Health & Safety
Model Specific Instructions

Read the specific instructions for your Diplomat™ model. 

Installation

Installation of your Diplomat™ system would have been carried out by our own engineers and the unit would have been plugged into the mains and/or connected to your network (if required). If your unit(s) are connected to fixed spurs, then the final connection is your responsibility, and should be performed by a qualified electrical engineer.

If you purchased the Smart Locker variation of Diplomat™ (Diplomat™ Pro) then our team would also connect your lockers to our ONARKEN® locker software.

For detailed instructions on how to set up and use our ONARKEN® Locker Management Software please view the ONARKEN documentation here:

Charging of Devices

Ensure that the power to the unit is on and the front panel indicator lights are illuminated (both red and green).

When illuminated; power is being supplied to the unit from the mains supply. If the indicator is off, please check the power supply to the unit.

When illuminated our power management systems are activated and power is being supplied to the charging ports (ChargeLine™, ChargeLine™ ULTRA and SmartLine™). If the red light is off or flashing, please contact LapSafe® Support as this could indicate a possible problem with one or more of the output channels that supply charging to your devices.

Front panel lights explained:

Colour and grey illustrations of the power lights when power is turned on

 

When illuminated, power is being supplied to the unit form the mains power supply. If the indicator is off, please check the power supply to the unit. 

 

 

Colour and grey illustrations of the power lights when power is turned on, and power is provided to the locker bays

 

When illuminated, our power management systems are activated and power is being supplied to the charging ports (Chargeline™, ChargeLine ULTRA and SmartLine). If the red light is off or flashing, please contact LapSafe® Support as this could indicate a possible problem with one or more of the output channels that supply charging to your devices. 

 

SmartLine™

If you have chosen SmartLine™ with PowaSave™ then each locker bay has been fitted with LapSafe®’s ultra-safe pre-configured charging leads, specific to the make and model of your chosen device. You do not require the AC adaptors that come with your devices.

To charge a device place into a locker charging bay – only one device per shelf. Plug the black SmartLine™ charging cables provided in each bay into the corresponding device’s power port to allow charging.

User connecting device to smart lead in diplomat locker bay
Figure 1: Connecting device to SmartLine Power lead

Locker bay charging lights explained:

LED Visual Colour Display Description
Illustration of red charge LED indicator
Red Static Battery is charging
Illustration of blue charge LED indicator
Blue Static Battery is >80% charged
Illustration of red charge LED indicator flashing rapidly
Blue  Flashing frequently Battery is fully charged and power is still being provided
Blue  Flashing slowly Blue flashing slowly Batteries charged and power supply is on standby
Purple* Static Checking laptops for charge request (every 60 minutes)
Purple** Static Asset quarantined, bay disabled or asset booked/reserved
No light - No device connected

* On Diplomat Basic only

** On Diplomat Pro only

PowaSave™

PowaSave™ technology is designed to provide power savings over ‘duration charging’ of devices. This highly intelligent system is only available with SmartLine™. It automatically senses when a group of devices are fully charged, it then stops charging the group to avoid wasting power; thus making vast energy savings. All devices are still charged simultaneously in the fastest possible time.

ChargeLine™

If you have chosen ChargeLine™ then your Diplomat™ will be configured to allow you to use the AC adaptors that are supplied with your device. Each of your locker bays will have either a standard UK three pin 13 amp socket fitted or a Country specific socket (if requested).

Neatly place one AC adaptor into each charging bay and plug into the charging socket provided. Place one device onto each shelf and connect the AC adaptor to the device.

Internal view of a locker bay with a ChargeLine™ plug visible on the left side surface
Figure 2: ChargeLine AC adapter plug socket in locker bay

ChargeLine™ Ultra

If you have chosen ChargeLine™ ULTRA then your Diplomat™ will be configured to allow you to use the AC adaptors that are supplied with your device as well as two USB (1.0amp) sockets fitted inside to enable you to charge up to three devices in each bay (such as a laptop, tablet and mobile telephone).

Neatly place one AC adaptor into each charging bay and plug into the white charging socket provided. Place one device onto each shelf and connect the AC adaptor to the laptop. To charge the USB devices, place your devices (max 2 devices) in the locker bay and connect your own USB charging lead to the provided sockets (both sockets provide 1.0 amps)

Internal view of a locker bay with a ChargeLine ULTRA™ plug visible on the left side surface
Figure 3: ChargeLine Ultra AC adapter plug and USB port socket in locker bay

Options

Network connectivity

If your Diplomat™ features network connectivity, you can plug each tower (or tower that has the switch fitted) into your network by connecting a standard network cable into the switch.

Diplomat™ units can also be fitted with a Wi-Fi or 4G/5G antenna at additional cost. 

Data transfer

If your purchase includes Data Transfer each locker bay will be network ready (these are normally black network cables within your charging bays), you can update all of your supported devices simultaneously inside the unit using Wake on LAN (WoL) software (provided by a third party).

Make sure that each tower is connected to the network, plug each individual black network cable inside the charging bay into the network port of each device and ensure that the Diplomat™ is switched on.

The devices are now ready to receive updates.

Locking systems

There are a number of locking systems available with the Diplomat™ those being:

  1. Diplomat pro locks: Electronic locks controlled by our ONARKEN Smart Locker management software 
  2. Camlock™ style keyed locks (Basic)
  3. PIN- Various types of PIN number locks can be configured on Diplomat™ Basic lockers. 
  4. MIFARE - RFID activated locks
Legacy Locking systems

These locking configurations are no longer available. However we still provide limited support to Diplomat™ Installations with these lock types.

  1. LoXs - Nedap® LoXs™ access control locking system
  2. LMS - Electronic locking linked to a Library Management System (LMS) Self-Service Software

Diplomat™ CAM

If your Diplomat™ is fitted with ‘camlock style’ keyed locks, each locker will be fitted with an individually keyed lock operated by a flat key.

To unlock:

Insert the key into the lock and turn the key 90 degrees – the key is retained in the lock.

To lock:

Close the door and insert the key into the lock and turn the key 90 degrees.

Optionality

All the locks are Master Keyed to provide an administrator override facility. Locker bays can be locked/unlocked in the same way using the Master Key.

PLEASE KEEP THIS MASTER KEY SAFE and it SHOULD ONLY BE USED BY ADMINISTRATORS.

Diplomat™ PIN - BeCode

Please refer to the manufacturers user guide below.

BeCode MiniPad

BeCode minipoad PIN lock installed on a diplomat basic locker bay
Figure 4: Diplomat Basic locker with BeCode MiniPad locks installed

TanMode Software

Your Diplomat Basic can be fitted with upgraded BeCode MiniPad locks that support the TanMode software. This is a cloud based software that manages the creation and administration of randomised lock codes, and can distribute these to users. Please refer to the user guide link below. 

TanMode user guide

Person using becode TanMode PIN locks on a diplomat basic locker
Figure 5: Diplomat Basic locker with BeCode MiniPad TanMode locks installed.

Single User Mode

The lock is pre-set with a PIN, which you assign to a user for a period of time (a term, month, year etc.) You can change the PIN number to ‘lock-out’ a user and assign the locker to a new user.

  • To set your personalised user code (4 digits long, your preference) please insert the following code √ 1 √ followed by your chosen code then ‘tick’, please repeat your code and ‘tick’ again.
  • To operate simply enter your 4 digit code followed by ‘tick’

Multi user mode

The lock is always open (no PIN code set) and the user enters their own PIN code as required. When the user returns to the locker and enters their PIN code again, the locker bay is opened and the PIN code is erased from the lock, leaving it free for the next user.

  • To operate the lock you need to set your one time personalised user code (4 digits long, your preference). Please close the locker door, and insert the preferred code, followed by ‘tick’. This will lock the door.
  • To open simply enter your 4 digit code followed by ‘tick’. The lock will remain open for the operation to start again.

Administrator

If a user forgets their PIN code, there is a master PIN code override that can be used by an administrator to gain access to the lockers. 

Your lockers have a factory set master PIN code of ‘4444’. 

We suggest that you change the default master PIN code on the locks upon receipt of your unit(s). This PIN code should not be disclosed to users, and if you think, there is a possibility that the code has been compromised, you should change the master PIN code on all the locks as soon as possible.

  • Your locks have a factory set master code. Should a user forget their code enter 4444 followed by ‘tick’ to open the lock. To change the factory master code: press ‘tick’ then 0 then ‘tick’ again, then enter a new four digit code (your preference) followed by ‘tick’, then enter the new code again and press ‘tick’ once more. The new master code will now be active.

Diplomat™ PIN/MIFARE - CodeLocks

Please refer to the manufacturers guides for getting started and programming and day to day operation below:

KitLock KL1000 Classic: 

KitLock KL1000 G3: 

KitLock KL1000 G3 NetCode®: 

KitLock KL1000 RFID: 

Kitlock PIN locks installed on diplomat basic locker bays
Figure 6: Diplomat basic lockers with KitLock PIN locks installed

Please speak to LapSafe® if you are unsure what lock model you have fitted to your Diplomat™

Diplomat™ Pro Locks

Our Pro models are operated by our integrated electronic locks and controlled by our ONARKEN® software. Please click here for instructions specific to Pro models. 

Depending on the model and age of your diplomat pro, the method of unlocking the locker bay doors is different. You will be able to tell as new style Diplomat models do not handles or ventilation holes on the locker bay doors. 

On the new version 2.4+ (units manufactured from March 2025 onwards) Diplomat™ pro, the locker doors are opened automatically when unlocked. Unlocked locker doors will swing open. A courtesy light on the inside of the bay will turn on to make it easier for the user to unplug or plug in the device inside the bay. On the new style diplomat units, the doors have no handles on the front for a completely flush finish, and are typically not installed with vision panels. 

New style Diplomat Pro locker bay doors with spring locks. They are smooth with no ventilation holes or pull handles.
Figure 7: New style Diplomat Pro™ locker bays. Note the smooth finish of the doors and lack of handles. 

On older models, (Diplomat Pro and Lite models manufactured before March 2025), the locker doors are unlocked by the software but have to be opened manually. This is done by using the handles located on the left hand side of the bay door. The courtesy light will turn on and start flashing to help the user find the unlocked door, and then remain constantly lit to make it easier for the user to unplug or plug in the device inside the bay. 

Old style Diplomat Pro locker bay doors with manual pull open locks. They have ventilation holes and pull handles.
Figure 8: Old style Diplomat Pro™ locker bays. The doors on older style Diplomat Pro units have cooling holes and vision windows. 

 

ONARKEN® Locker Software

The Diplomat™ Pro comes with ONARKEN® locker software pre-installed and ready to use. This is operated from a 19" touchscreen, positioned within convenient reach and compliant with DDA requirements. No server applications on the locker PC are needed to set up or run the software. For a guide on basic functions and setting up the ONARKEN® locker software, a several guides will be released in due course. 

ONARKEN locker software being used to open a locker bay and loan a tablet
Figure 9: ONARKEN self-service software in use on Diplomat™ Pro

Please Note: At no time should any super admin login ID's for administrative use of the locker software be distributed to anyone other than authorised ONARKEN® administrators. 

Warranty

All Diplomat™ models come with a limited Lifetime Parts & Labour Warranty. To activate your FREE Lifetime* Parts and Labour Warranty, please refer to the warranty documentation inside your welcome pack or go on-line and register at lapsafe.com/activate

Installation Requirements

Each Diplomat is configured in sections. 

All Diplomat Pro lockers have a User Screen Interface terminal section. This section allows the users to operate the installation, and to communicate with our ONARKEN locker management cloud-based software. Housed in this section are the 19" touchscreen, barcode/QR code scanner, and the PC running the ONARKEN locker software. The USI tower has 8 Locker bays located above and below the touchscreen (2 lockers above, 6 below the touchscreen)*. 

**On older Diplomat™ Pro and Diplomat™ Lite models, there are no locker bays located on the screen unit, instead there are storage units above and below the screen unit for storing the power supplies for the user identification scanners and thermal printer. These are locked with CAM style locks. 

Diplomat Pro and Basic models have Locker Bay Sections, these towers can have up to 12 lockers per section. Diplomat Basic models are comprised exclusively of Locker Bay Sections. Each LBS can also have a second scan identification reader installed as an optional extra. This allows the system to only unlock the correct locker when the user has confirmed their presence in front of the locker bay. 

The locker doors swing through to approx. 105° at which point a rubber buffer will resist further movement. The door should not be forced past this point as this could damage the hinge. There is a stay-bar on the inside of the screen door to help limit its movement. 

* On a standard Diplomat Pro layout. Can be changed depending on requirements. 

** This configuration is still available on request.  Thermal receipt printers are no longer installed as an option on Diplomat™ lockers. 

Care and Maintenance

Do:

  • Lock your lockers when not in use (if applicable)
  • Keep your keys in a safe place and not in the same room as the Diplomat™
  • Keep a record of any key numbers
  • Keep a record of the unit(s) serial number(s)
  • Read the Health and Safety guidelines in the user guide and share this information with all users
  • Activate your warranty at support.lapsafe.com/warranty
  • Unplug charging leads before taking laptops out of the locker bays

Do Not:

  • Do not leave keys in the door locks
  • Do not remove doors
  • Do not move the Diplomat™ in anyway without contacting LapSafe® Support to arrange for a qualified LapSafe® Engineer to move your unit for you
  • Do not try to modify the Diplomat™ in anyway without contacting LapSafe® first to check that it is safe to do so

Disconnecting your Unit from the Mains Supply

Your Diplomat™ unit is connected to the mains supply via a standard 3-pin power cord, or a hardwired mains lead depending on configuration and age of the locker. Depending upon your installation's power specification will determine how you can isolate the unit from the main electrical supply. 

Please note that each tower in an installation has its own mains supply, and all towers should be disconnected from the mains supply before any work is carried out on that installation. 

Fixed Fused Spur Outlet: Isolate the ring main at your main consumer unit. Remove the fuse from the fuse holder to isolate it fully.†

Switched Fused Spur Outlet: Isolate the ring main at your main consumer unit. Switch OFF each fused spur and remove the fuse from the fuse holder to isolate it fully.†

13amp Mains Plug (non-Switched): Remove the plug from the socket.

13amp Mains Plug (Switched): Switch OFF the outlet and remove the plug from the socket.

† This power configuration is no longer offered on new Diplomat™ installations. 

Switching On

The locker bay sections (LBS) are normally powered after installation/commissioning and should not be separately switched off. 

Diplomat™ Pro & Diplomat™ Lite

To switch the PC and screen on, open the middle door of the User Screen Interface section (USI) and operate the
ON/OFF switch located on the shelf. The power LED's on the top panel will illuminate to confirm the power is on.

It will take a few seconds for the Software to load up. The System will boot directly into the LapSafe® ONARKEN® locker software self-service application. 

When the system is booting up you will hear the barcode/QR code/MIFARE RFID scanner beep, this is normal.

The 19” Touch screen can also be switched off and on if needed, if you have switched the Diplomat™ on and the screen is black, make sure the screen is switched ON. 

Power Requirements

Screen Terminal section (Diplomat Pro and Lite only)

1 x 240V 13amp socket or switched fused spur, located above each USI.
1 x network data point located above each USI

Locker Bay Sections (all models)

1 x 240V 13amp socket or switched fused spur, located above each LBS.
When power is first switched on, the LBS will carry out a short ‘self test’ during which a number of short beeps will be heard from the power management system, the fan will run and the two LED’s above the top locker door will flash. After a few moment the LED’s will become steady which indicates that power is available to the charging and locking systems. Should either of the LED’s fail to illuminate or continue to flash there may be a fault with the power management. Restart, and if the problem persists please contact us on the support phone number or email as seen in the Useful Links section.

Cleaning

Do:

  • Your Diplomat™ has a powder coat finish which is very durable and can be wiped clean using a mildly soapy cloth.
  • To remove more stubborn marks or perhaps an adhesive residue you can use a gentle solvent such as white spirit or a mild solvent-based cleaner.

Do Not:

  • Do not soak any areas of the locker.
  • Do not get the power cassette, cooling fans, locker sockets, or charging cables wet.
  • Do not soak any area with solvent.
  • Do not use solvent cleaners on the locks.

Cleaning of fans

Your Diplomat™ unit has a thermostatically controlled fan in the top roof panel. Under normal operating temperatures, the fan is off. The fan will come on when the locker tower exceeds a pre-set temperature and will continue to run until the temperature lowers below its lower set point. If the temperature rises, the unit will shut down automatically and sound an audible alarm. 

Roof fan vent on new style Diplomat Pro
Figure 9: New style Diplomat™ top fan vent

 

Roof fan vent on legacy style Diplomat Pro
Figure 10: Old style Diplomat™ top fan vent

 

Over time, dust and debris can partially block the fan filter and ventilation holes, preventing maximum airflow and causing the unit to not cool as expected.

Therefore, it is recommended that the fan filter and ventilation holes be checked and cleaned at least once every three months or if you suspect an increase in normal running temperature or if the unit shuts down.

The ventilation holes through the plinth, the doors‡/rear of the locker bays and the fan at the top of each section of the Diplomat™ must not be obstructed, allowing air to circulate. The fan at the top of each section is temperature controlled and may not run for periods of time.

‡ Diplomat™ Models manufactured from March 2025 onwards no longer have ventilation holes in the locker doors. These have been moved to the rear of the locker bays. 

Should heat build up within any of the locker bay sections of the Diplomat™ and exceed a pre-set temperature (approx 36°C) the charging will cease within that section until the temperature falls back to acceptable limits. When the temperature exceeds the limit, the power management LED’s on the front of that particular unit will flash until it re-sets and an alarm will sound for approximately 10 seconds. 

To clean the fan and ventilation holes, carefully agitate the dust with a suitable dry brush and extract the loose particles with a vacuum cleaner. Additionally, the ventilation holes can be wiped with a "damp" (not wet) cloth. Do not use a damp (or wet) cloth on the fan housing, as the primary charging electrics are below.

Health and safety

The Diplomat™ manufactured by LapSafe® has been thoroughly tested and certified by an authorised and INDEPENDENT testing house before sale.

Full CE and UKCA compliance, which includes the requirements of LVD and EMC directives, is a STANDARD FEATURE of any solution manufactured by LapSafe®, as are many more built in safety features. CE and UKCA Marking can be found on the product serial number plate. A CE and UKCA Declaration of Conformity Certificate is issued with each product in the User Guide Pack.

Please review the following safety information:

At no time is the top service panel or side panels of the Diplomat™ to be opened by anyone other than an authorised person.

Always keep the locker bays locked and closed when the locker is idle or not in use. 

At no time should anyone attempt to physically lift or move the unit(s), as this could cause injury to the persons concerned and even cause damage to your Diplomat™, which will invalidate the manufacturer’s warranty.

Should you need to move/re-locate the unit(s) you are advised to seek advice from LapSafe®.

The above list is not exhaustive. Contact LapSafe® should you have any concerns.

Explanation of Symbols

Electrical Hazard

This unit is recommended for use with a switched wall socket.

Caution

Before connecting or removing the mains plug, ensure that the wall socket is in the 'off' position. 

No Liquid

Avoid all contact with liquids

Refer to User Manual

See User Manual for guidance

Protective Earth Icon

CE certification mark

This product is CE Certified

UKCA certification mark

This product is UKCA Certified

Disposal

The crossed-out wheelie-bin symbol on your product, battery, literature or packaging reminds you that all electrical and electronic products and batteries must be taken to separate collections at the end of their working life. Do not dispose of these products as unsorted municipal waste: take them for recycling. For info on your nearest recycling point, check with your local waste authority.

Useful Links

Support Enquiries:

Warranties:
Warranty Activation: www.lapsafe.com/activate
Warranty Details: www.lapsafe.com/warranty
Replacement Keys:

Declaration of UKCA and CE Conformity

The certificate of UKCA and CE conformity for the Diplomat™ range is available for download at the bottom of this page. 

+44 (0)1787 226 166

sales@lapsafe.com

www.lapsafe.com

LapSafe® Self-Service Solutions Ltd
3 Wakes Hall Business Centre,
Wakes Colne, Colchester, Essex
CO6 2DY

 
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ChargeLite Range (Formerly ClassBuddy)

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ChargeLite™ (formerly ClassBuddy™) Wall User Manual

Introduction

Congratulations and thank you for purchasing a ChargeLite™ Wall unit from the LapSafe® ChargeLite™ range. Your product comes with a lifetime parts and labour warranty which you will need to activate immediately.
This manual guides you through the set-up and correct use of your product.

For instructions on how to install your ChargeLite™ Wall unit please refer to your installation guide supplied with your unit, or by following the Installation Guide here for further information.

Overview image of the ChargeLite wall device storage and charging locker

Box contents:

1 x ChargeLite™ Wall 16
1 x Mounting bracket (supplied fitted to the unit)
1 x Cable management pack
1 x Set of keys
1x Plug timer (Optional)
1x PIN/MIFARE lock user guide (if PIN or MIFARE lock is fitted)

Note: The ChargeLite™ Wall does not support SmartLine™ USB-C charging. 

If you have purchased a different model in the ChargeLite™ range, please click the links to the following manuals below. 

ChargeLite™ Trolley User Manual

ChargeLite™ Desk User Manual

ChargeLite™ Locker 32 User Manual

Important Actions

Upon delivery of your new ChargeLite™ Wall unit you must:

Serial Numbers:

Take a note and store in a safe place your product serial number which can be found located on the top of the unit. The silver plate will hold your serial number that begins with CL.

You will need to quote this number for all enquiries relating to your unit. Take a note of your key number located on the key itself and store this in a safe and secure place. You will need this if you wish to order additional keys.

Key Numbers:

Take a note of your key number located on the key itself (figure 2) and store this in a safe and secure place. You will need this if you wish to order additional keys.

User opening ChargeLite door with key lock
Figure 1: ChargeLite™ Key

PIN and MIFARE® Locking:

If you have a PIN or MIFARE lock fitted, please refer to the User Guide for PIN and MIFARE® Locking.

PIN lock installed on ChargeLite door
Figure 2: ChargeLite™ PIN lock

Activate Your Warranty:

Visit lapsafe.com/activate to activate your Lifetime Warranty.
Your warranty will not be valid unless you do this.

Health & Safety:

Read the section on Health & Safety

Getting Started

There are ventilation holes through the base and on the top of the ChargeLite™ Wall unit, and care must be taken that none of these holes are obstructed. The front left door of your ChargeLite™ is unlocked using
the key with the white key cover, the right door has a separate key with a black key cover, or gain entry with your PIN or MIFARE® card. (Optional left-hand door only). The front left door is for everyday working access to the cabinet. The key can be removed once the door is open, this will prevent the door from closing fully whilst it is unlocked. The right-hand door should, not be considered as day-to-day access to the cabinet but used for initial setup by a responsible/authorised person.

Charge Only Set Up

Please ensure the cabinet is unplugged when you are loading AC adaptors in the ChargeLite™. 

  1. Open both front doors.
  2. You will find power strips for your AC adaptors in the right side compartment.

    Figure 3: ChargeLite™ Wall with right-side service area door open

    Some AC adaptors can be described as ‘in-plug’ where they plug directly into a socket and the charging lead goes directly to the device, and others can be described as ‘in-line’ where they have a mains lead between the power socket and the AC adaptor and then a charging lead going to the device.

    Figure 4: In-plug AC Adapter
    Figure 5: In-line AC Adapter
  3. For ‘in-plug’ AC adaptors simply feed the charging lead behind the divider onto a shelf.
  4. If you are using ‘in-line’ AC adaptors you have the choice to feed the mains lead behind the divider and place the adaptor on the shelf with your devices or to leave the AC adaptor in the right side compartment and just feed the charging lead behind the divider onto the shelf.
    • We provide cable ties to help with cable management and we recommend that the charging lead is secured to the shelf in a suitable position in order to prevent it being pushed off the shelf. Repeat these steps until your wall unit is fully loaded. 
    • NOTE: Maximum loading 100Watt (rated capacity) per socket. (400Watts (rated capacity) per power strip).

As standard, Type G UK power sockets are installed, but there is a manufacturing option to have Type C/Type F Schuko Euro power sockets.

Power Management Cassette

The power management cassette in the top of your ChargeLite™ Wall locker may get warm when it is handling a significant electrical load for a period of time and this, in turn, may make the top of the locker feel warm to the touch.
This is completely normal and will cool down when the power demand reduces.

Thermal Trip

In the United Kingdom the detachable mains lead carries a fuse for the protection of users.
In the event that your ChargeLite™ Wall unit has been installed with no wall plug the power management cassette also has a resettable thermal trip. This trip acts in much the same way as a fuse to protect users and it can be re-set. The thermal trip is mounted on the back edge of the power management cassette in the top of the side compartment.
When the trip has operated there will be no power to the sockets and the centre button of the trip will be extend by approximately 12mm.

In the event of a trip:

  1. First switch off the power supply and then check if the reason for the tripping is apparent and If possible correct the issue.
  2. Allow at least 60 seconds after it has tripped and do not reset the trip with the mains power switched on.
  3. Press the centre of the button back into the trip. When re-set the button will stay pressed in when you release your finger.
  4. Restore power to the power cassette and check that the trip remains set.
  5. If the trip operates again you should first switch off the mains and then switch off or unplug everything in the locker sockets.
  6. Re-set the trip (items 2 and 3 above)
  7. Restore power to the power cassette and check that the trip remains set.
  8. Then, one by one, re-plug everything into the locker sockets, switch on and check that the trip remains set.
    If the trip will not re-set or it continues to trip, there may still be a fault somewhere or the trip may have developed a fault. Please contact Support on 01787 226 166 or support@lapsafe.com

Timer

ChargeLite Wall lockers now have a plug in timer included as standard. This allows you to set active usage periods for the locker, and not use excess power when not in use. You can locate this on the top AC adapter block. Please remove this, plug the timer into the wall and then plug the locker charging lead into the timer.

 

View the timer user manual here

On initial delivery of your wall locker the LCD display on the timer may not be illuminated. This is because the timer needs time to charge before use. It is recommended to charge the timer for 14 hours after the initial installation to charge the memory back-up battery. 

Note: On older models, the timer was offered as an additional option. 

On older ChargeLite™ lockers, the timer can be found located behind an oval plate on the rear of the unit. 

Additional Option - Timer.png

If you wish to view or download the manual for the legacy timer module, Click the link here 

Cleaning

DO:

  • Your ChargeLite™ Locker 32 has a powder coat finish which is very durable and can be wiped clean using a mildly soapy cloth.
  • To remove more stubborn marks or perhaps an adhesive residue you can use a gentle solvent such as white spirit or a mild solvent-based cleaner.

DO NOT:

  • Do not soak any areas of the locker
  • Do not get the power cassette or the locker sockets wet
  • Do not soak any area with solvent
  • Do not use solvent cleaners on the locks

Disconnecting your Unit from the Mains Supply

Your ChargeLite™ unit is connected to the mains supply via a mains lead. There is an IEC connector at one end (plugs into the unit), and a 13amp mains plug at the other (plugs into the wall mains outlet).

Before carrying out any cleaning, or accessing the service area, disconnect the mains power.

13 amp Mains Plug (Switched)

Switch OFF the outlet and remove the plug from the socket. If access to the service area is required, you can only gain access by removing the IEC plug to ensure the unit is not plugged in. 

Cleaning of fans

Depending on the model, your ChargeLite™ unit may have thermostatically controlled fan(s) in the rear panel. Under normal operating temperatures, the fan is off. The fan will come on when the unit exceeds a pre-set temperature and continue to run until the temperature lowers below its lower set point. If the temperature rises, the unit will shut down automatically and sound an audible alarm. 
Over time, dust and debris can partially block the fan and ventilation holes, preventing maximum airflow and causing the unit not to cool as expected.

Therefore, it is recommended that the fan blades and ventilation holes be checked and cleaned at least once every three months or if you suspect an increase in normal running temperature or if the unit shuts down.

To clean the fan and ventilation holes, carefully agitate the dust with a suitable dry brush and extract the loose particles with a vacuum cleaner. Additionally, the ventilation holes can be wiped with a "damp" (not wet) cloth. Do not use a damp (or wet) cloth on the fan housing, as the primary charging electrics are behind.

Health & Safety

All products manufactured by LapSafe® have been thoroughly tested and certified by an authorised and INDEPENDENT testing house before sale. Full CE and UKCA compliance, which includes the requirements of LVD and EMC directives, is a STANDARD FEATURE of any solution manufactured by LapSafe®, as are many more built in safety features. 

CE and UKCA Marking can be found on the product serial number plate, usually at the lower rear of the cabinet. A CE/UKCA Declaration of Conformity Certificate is issued and can be found at the foot of this document. 

Please review the following safety information:
At no time is the service door of the wall unit be opened by anyone other than an authorised person.
At no time should anyone attempt to physically lift the unit, as this could cause injury to the persons concerned and even cause damage to the locker, which will invalidate the manufacturer’s warranty. Should the movement of the trolley require this type of action, you are advised to seek advice from the authorised
person. In such circumstances, the matter should be referred to LapSafe® for consultation and advice.

  • Always ensure that the main power lead is fully extended when connected to the mains.
  • NEVER allow unauthorised access to the service doors.

The above list is not exhaustive.

Contact LapSafe® should you have any concerns.

Explanation of Symbols

Electrical Hazard

This unit is recommended for use with a switched wall socket.

Caution

Before connecting or removing the mains plug, ensure that the wall socket is in the 'off' position. 

No Liquid

Avoid all contact with liquids

Refer to User Manual

See User Manual for guidance

Protective Earth Icon

CE certification mark

This product is CE Certified

UKCA certification mark

This product is UKCA Certified

Disposal

The crossed-out wheelie-bin symbol on your product, battery, literature or packaging reminds you that all electrical and electronic products and batteries must be taken to separate collections at the end of their working life. Do not dispose of these products as unsorted municipal waste: take them for recycling. For info on your nearest recycling point, check with your local waste authority.

 

Useful Links

Support Enquiries:

Warranties:
Warranty Activation: www.lapsafe.com/activate
Warranty Details: www.lapsafe.com/warranty
Replacement Keys:

 

Declaration of UKCA and CE Conformity

The certificate of UKCA and CE conformity for the ChargeLite™ range is available for download at the bottom of this page. 

+44 (0)1787 226 166

sales@lapsafe.com

www.lapsafe.com

LapSafe® Self-Service Solutions Ltd
3 Wakes Hall Business Centre,
Wakes Colne, Colchester, Essex;
CO6 2DY

See more
ChargeLite™ (formerly ClassBuddy™) Desk Installation Guide

Introduction

This guide will take you through the steps to install your LapSafe® ChargeLite™ Desk. For guidance on set up and use please refer to the User Manual supplied with your unit or at the link here:  ChargeLite™ Desk User Manual

For users with old ClassBuddy™ branded models, this article still applies. 

Tools Required

  • Screwdriver/Power Driver

Weight

20kg

 

Process

Step 1: Stand Up

Once unpacked, stand the unit up and ensure you have a clear working space around all sides.

 

Step 2: Unscrew Rear Panel

On the rear of the ChargeLite™ desk there are 10 screws, unscrew all of these and store the screws and washers in a safe place.

Figure 1: ChargeLite desk rear panel
Figure 2: Unscrewing the rear panel

Step 3: Disconnect Earth Cable

Slowly start to remove the rear panel to gain access to the connected earth cable. The cable should pull off of the rear panel.

Figure 3: Unplugging the earth cable. 

For your safety, please ensure that you reconnect the earth lead when refitting the rear panel.

Step 4: Load Your Devices

You are now ready to load your devices. See the Charge Only Set Up section of the User Manual.

 

Securing to a Desk (Optional)

It is possible to secure your ChargeLite™ Desk down to the desk. To do so you will require 4 x M4 bolts (not included).

The drilling pattern is 392mm x 338mm but please allow at least 40mm from the rear of the desk.

Remove the feet fixing screws from the ChargeLite™ Desk and secure through the desk into the holes from the feet fixings. Retain the feet in order to maintain a ventilation gap.

 

Complete

Your new ChargeLite™ Desk should now be successfully installed and ready to use. Please refer to the User Manual that is supplied with your ChargeLite™ Desk, or the web manual here TODO for further information. Please read the Health and Safety guidance in the User Manual.
 

If you have any problems please do not hesitate to contact our support team.

Useful Links

Support Enquiries:

Warranties:
Warranty Activation: www.lapsafe.com/activate
Warranty Details: www.lapsafe.com/warranty
Replacement Keys:

 

+44 (0)1787 226 166

sales@lapsafe.com

www.lapsafe.com

LapSafe® Self-Service Solutions Ltd
3 Wakes Hall Business Centre,
Wakes Colne, Colchester, Essex;
CO6 2DY

See more
ChargeLite™ (formerly ClassBuddy™) Desk User Manual

Introduction

Congratulations and thank you for purchasing a ChargeLite™ Desk from the LapSafe® ChargeLite™ range. Your product comes with a limited lifetime parts and labour warranty which you will need to activate immediately.

This online resource guides you through the set-up and correct use of your product. For instructions on how to install your ChargeLite™ Desk please refer to your installation guide supplied with your unit for further information, or by the link here: ChargeLite™ Desk Installation Guide

Front view of ChargeLite desk locker (AC Adapter model)
Front view of ChargeLite desk locker (USB-C Charging model)

The ChargeLite™ Desk comes in two variations, an AC adapter charging model and a USB-C charging model. 

For users with old ClassBuddy™ branded models, this article still applies. 

Box Contents:

1 x ChargeLite™ Desk 10
1 x Installation guide
1 x Cable management pack (cable ties + clips)
1 x Set of keys
1 x Plug timer
1 x Box of USB-C charging cables (USB-C models only)
1 x PIN/MIFARE lock user guide (if PIN or MIFARE lock is fitted)

Power Requirements

AC Adapter

5A rated lead put per power strip

Input: AC 100-240V 13A

USB-C

800W maximum

Input: AC 100-240V 13A 50/60HzAC

This user guide applies exclusively to the ChargeLite™ Desk model.

If you have purchased a different model in the ChargeLite™ range, please click the links to the following manuals below. 

ChargeLite™ Trolley User Manual

ChargeLite™ Wall User Manual

ChargeLite™ Locker 32 User Manual

Important actions

Upon delivery of your new ChargeLite™ Desk you must:

Serial Numbers:

Take a note of your product serial number and store in a safe place. This can be found located on the back of the unit. This silver plate will hold your serial number that begins with 'CL' (on older models it will begin with 'CB'). You will need to quote this number for all enquiries relating to your unit.

Key Numbers:

Take a note of your key number located on the key itself and store this in a safe and secure place. You will need this if you wish to order additional keys.

Key Lock.png
Figure 1: Opening a ChargeLite™ locker door with a Cam lock key

Activate Your Warranty:

The ChargeLite™ range comes with Lifetime Parts & Labour Warranty. Full details of our warranty are on our website lapsafe.com/warranty

Your warranty will not be valid until you have activated it. Visit https://www.lapsafe.com/activate

PIN & MIFARE locking

All trolleys and lockers in the ChargeLite™ range can be fitted with PIN or MIFARE locks as an upgrade. Please refer to the relevant user guide below for the for PIN or MIFARE® Lock(s) installed on your ChargeLite (printed instructions will be supplied, you will be able to tell which lock(s) you have installed from this booklet). 

If you have PIN locks fitted, refer to the user guide here: KL1000 G3

If you have MIFARE locks, refer to the user guide here: KL1000 RFID

PIN code lock installed on ChargeLite
Figure 2: PIN lock installed on ChargeLite™

Health & Safety:

Read the section on Health & Safety.

Overview

Introduction

This guide will take you through the steps to install your LapSafe® ChargeLite™ Desk.

Getting started

There are ventilation holes through the sides of the ChargeLite™ Desk, and care must be taken that none of these holes are obstructed.

The front doors of your ChargeLite™ Desk are unlocked using the key with the white key cover, and the rear panel can be removed by removing the 10 screws around the edge of the panel (See the Installation Section for more details).

The front doors are for everyday working access to the cabinet. The key can be removed once the door is open, this will prevent the door from closing fully whilst it is unlocked.

The rear panel should not be considered as day-to-day access to the cabinet but used for initial setup by a responsible/authorised person.

Charge Only Set Up

Please ensure the cabinet is unplugged when you are loading AC adaptors in the ChargeLite™. 

  1. Open both front doors and remove rear panel (See install guide)

    ChargeLite Desk rear view
    Figure 3: Rear view of Chargelite™ Desk
  2. You will find power strips for your AC adaptors in the rear compartment

    ChargeLite desk rear service area with power strips
    Figure 4: Opened service area of AC ChargeLite™ Desk showing power strips
  3. Some AC adaptors can be described as ‘in-plug’ where they plug directly into a socket and the charging lead goes directly to the device, and others can be described as ‘in-line’ where they have a mains lead between the power socket and the AC adaptor and then a charging lead going to the device.
Figure 5: In-plug AC Adapter
Figure 6: In-line AC Adapter
  1. For ‘in-plug’ AC adaptors simply pass the charging lead onto a shelf.
  2. If you are using ‘in-line’ AC adaptors you have the choice to pass the mains onto the shelf and place the adaptor on the shelf with your devices or to leave the AC adaptor in the rear compartment and just pass the charging lead onto the shelf.

    We provide both cable ties and cable clips to help with cable management and we recommend that the charging lead is secured to the shelf in a suitable position in order to prevent it being pushed off the shelf.
    Repeat these steps until your desk unit is fully loaded.

    NOTE: Maximum loading 100Watt (rated capacity) per socket. (400Watts (rated capacity) per power strip).

    As standard, Type G UK power sockets are installed, but there is a manufacturing option to have Type C/Type F Schuko Euro power sockets.

USB-C Smart Charge Set Up

  1. Open both front doors and remove rear panel (See install guide)
  2. You will find the USB-C power bank installed vertically in the back. 
  3. There will be USB-C to USB-C charging leads provided in box(es) inside the rear service area of the unit. Remove the cables from the packaging. 

    USB-C cable boxes in the Chargelite rear compartment
    Figure 6: USB-C Charging lead boxes (ChargeLite™ Trolley used for reference).
  4. Unpack the cable clips

    Chargelite accessory bag with cable clips highlighted
    Figure 7: USB-C Cable clip bag
  5. Install the white cable clips into the bays by pushing them into the holes provided at the front of the shelves. Different positions are available in holes at the sides and centre of the locker bays.

    Figure 7: Installing USB-C Cable Clips
  6. Plug the straight USB-C connectors into the the power banks, leaving the right angled connectors available to connect the devices too.

    Plugging USB-C charging leads into the power banks at the rear of the ChargeLite trolley
    Figure 8: Plugging charging leads into the power bank
  7. Thread the cables through the mounting bracket onto the shelves. Then thread them through the white clips you placed previously 
    • These clips hold the cables in place and stop the leads from being pushed off the shelf.

      Threading USB-C charging leads through white clips installed on the trolley shelves
      Figure 9: Threading the charging leads through the cable clips
  8. Plug the devices in. Check that the LED display turns on when the device is plugged in. 
    • There is a charge status indicator bar with a series of LED lights located above the left door of the ChargeLite™. The LED's on this bar should turn on and display the following:
      1. The LED is turned off when no device is plugged in/charging
      2. The LED is red when the device is charging
      3. The LED is green when the device is fully charged or near full charge. 
    • The USB-C charging cables also have LEDs at the ends of the USB-C connectors
      1. The LED on the USB-C charge cable is red when the device is charging
      2. The LED on the charge cable is blue when the device is fully charged
Charge LED display on USB-C ChargeLite
Figure 10: USB-C charge status display

 

Thermal Trip

In the United Kingdom the detachable mains lead carries a fuse for the protection of users.
In the event that your ChargeLite™ Desk has been installed with no wall plug the power management cassette also has a resettable thermal trip. This trip acts in much the same way as a fuse to protect users and it can be re-set. The thermal trip is mounted on the back edge of the power management cassette in the top of the side compartment.
When the trip has operated there will be no power to the sockets and the centre button of the trip will be extend by approximately 12mm.

In the event of a trip:

  1. First switch off the power supply and then check if the reason for the tripping is apparent and If possible correct the issue.
  2. Allow at least 60 seconds after it has tripped and do not reset the trip with the mains power switched on.
  3. Press the centre of the button back into the trip. When re-set the button will stay pressed in when you release your finger.
  4. Restore power to the power cassette and check that the trip remains set.
  5. If the trip operates again you should first switch off the mains and then switch off or unplug everything in the locker sockets.
  6. Re-set the trip (items 2 and 3 above)
  7. Restore power to the power cassette and check that the trip remains set.
  8. Then, one by one, re-plug everything into the locker sockets, switch on and check that the trip remains set.
    If the trip will not re-set or it continues to trip, there may still be a fault somewhere or the trip may have developed a fault. Please contact Support on (+44) 01787 226166 or support@lapsafe.com

Health & Safety

All products manufactured by LapSafe® have been thoroughly tested and certified by an authorised and INDEPENDENT testing house before sale. Full CE and UKCA compliance, which includes the requirements of LVD and EMC directives, is a STANDARD FEATURE of any solution manufactured by LapSafe®, as are many more built in safety features. CE and UKCA Marking can be found on the product serial number plate, usually at the lower rear of the cabinet. A CE/UKCA Declaration of Conformity Certificate is issued with each product in the User Guide Pack.

Please review the following safety information:

At no time are the service areas or the rear panel of the ChargeLite™ Desk to be opened by anyone other than an authorised person.

Before removing or accessing any service area, unplug or turn the power to the unit off. 

WARNING: Hand and power tools can be dangerous when used incorrectly and the user should be trained to use work equipment and have an understanding of the HSE leaflet, ‘using work equipment safely’ (INDG229) 

Please also refer to the manufacturers documentation for specific information about the equipment you are using.

The above list is not exhaustive.

Contact LapSafe® should you have any concerns.

Warranty, Care and Maintenance

Warranty

The ChargeLite™ range comes with Lifetime Parts & Labour Warranty. For full warranty details visit our website: www.lapsafe.com/warranty

Your warranty must be activated. To activate your warranty visit our website: www.lapsafe.com/activate

Care & Maintenance

Do:

  • Lock your ChargeLite™ Desk when not in use keep your keys in a safe place and not in the same room as the desk unit
  • Read the Health and Safety guidelines in the user guide and share this information with all users
  • Activate your warranty at on the LapSafe® website
  • Unplug charging leads before removing devices out of the locker

Do Not:

  • Do not leave keys in the doors
  • Do not remove doors
  • Do not try to modify the ChargeLite™ Desk in anyway without contacting LapSafe® first to check that it is safe to do so. If you have any queries, please contact us through any means below in the Useful Links section. 

Cleaning

Do:

  • Your ChargeLite™ Locker 32 has a powder coat finish which is very durable and can be wiped clean using a mildly soapy cloth.
  • To remove more stubborn marks or perhaps an adhesive residue you can use a gentle solvent such as white spirit or a mild solvent-based cleaner.

Do Not:

  • Do not soak any areas of the locker
  • Do not get the power cassette or the locker sockets wet
  • Do not soak any area with solvent
  • Do not use solvent cleaners on the locks

Cleaning of fans

Depending on the model, your ChargeLite™ unit may have thermostatically controlled fan(s) in the rear panel. Under normal operating temperatures, the fan is off. The fan will come on when the unit exceeds a pre-set temperature and continue to run until the temperature lowers below its lower set point. If the temperature rises, the unit will shut down automatically and sound an audible alarm. 
Over time, dust and debris can partially block the fan and ventilation holes, preventing maximum airflow and causing the unit not to cool as expected.

Therefore, it is recommended that the fan blades and ventilation holes be checked and cleaned at least once every three months or if you suspect an increase in normal running temperature or if the unit shuts down.

To clean the fan and ventilation holes, carefully agitate the dust with a suitable dry brush and extract the loose particles with a vacuum cleaner. Additionally, the ventilation holes can be wiped with a "damp" (not wet) cloth. Do not use a damp (or wet) cloth on the fan housing, as the primary charging electrics are behind.

Timer

ChargeLite Desk lockers now have a plug in timer included as standard. This allows you to set active usage periods for the locker, and not use excess power when not in use. You can locate this on the top AC adapter block. Please remove this, plug the timer into the wall and then plug the trolley charging lead into the timer.

 

View the timer user manual here

On initial delivery of your laptop trolley, the LCD display on the timer may not be illuminated. This is because the timer needs time to charge before use. It is recommended to charge the timer for 14 hours after the initial installation to charge the memory back-up battery. 

Note: On older models, the timer was offered as an additional option. 

On older ChargeLite™ trolleys, the timer can be found located behind an oval plate on the rear of the unit. 

Additional Option - Timer.png

If you wish to view or download the manual for the legacy timer module, Click the link here

ChargeLite™ Options

Network Connectivity

If your trolley features network connectivity, you can plug the trolley into your network by connecting a standard network cable into the auxiliary point on the back of the trolley.

Data Transfer (DTK)

If your purchase includes DTK your trolley will be supplied with sufficient network cables to connect each device to the installed network switch.

Explanation of Symbols

Electrical Hazard

This unit is recommended for use with a switched wall socket.

Caution

Before connecting or removing the mains plug, ensure that the wall socket is in the 'off' position. 

No Liquid

Avoid all contact with liquids

Refer to User Manual

See User Manual for guidance

Protective Earth Icon

CE certification mark

This product is CE Certified

UKCA certification mark

This product is UKCA Certified

Disposal

The crossed-out wheelie-bin symbol on your product, battery, literature or packaging reminds you that all electrical and electronic products and batteries must be taken to separate collection at the end of their working life. Do not dispose of these products as unsorted municipal waste: take them for recycling. For info on your nearest recycling point, check with your local waste authority.

Useful Links

Support Enquiries:

Warranties:
Warranty Activation: www.lapsafe.com/activate
Warranty Details: www.lapsafe.com/warranty
Replacement Keys:

 

Declaration of UKCA and CE Conformity

The certificate of UKCA and CE conformity for the ChargeLite™ range is available for download at the bottom of this page. 

+44 (0)1787 226 166

sales@lapsafe.com

www.lapsafe.com

LapSafe® Self-Service Solutions Ltd
3 Wakes Hall Business Centre,
Wakes Colne, Colchester, Essex;
CO6 2DY

 

See more
ChargeLite™ (formerly ClassBuddy™) Locker 32 User Manual

Introduction

Congratulations and thank you for purchasing a ChargeLite™ Locker 32 from the LapSafe® ChargeLite™ range. Your product comes with a lifetime parts and labour warranty which you will need to activate immediately.

This online resource guides you through our recommendations for the set-up and correct use of your locker. This manual also covers ClassBuddy™ branded lockers. 

Box Contents:

1 x ChargeLite™ Locker 32
1 x Set of Keys 
1 x Plug timer
1 x Pack of cable ties
2 x Boxes of USB-C charging cables (USB-C models only)
2 x Boxes of data transfer cables (Optional)
1 x PIN/MIFARE lock user guide (Optional)

Power Requirements

AC Adapter

5A rated lead put per power strip

Input: AC 100-240V 13A

USB-C

1600W maximum

Input: AC 100-240V 13A 50/60HzAC

This resource applies to the ChargeLite™ Locker 32 model only. If you have purchased another model in the ChargeLite™ range, see the links to the following manuals below.

ChargeLite™ Trolley User Manual

ChargeLite™ Desk User Guide

ChargeLite™ Wall User Manual

Bay Sizes

For guidance when loading your ChargeLite™ Locker 32, the bay dimensions are as follows:

  • Width: 280mm
  • Depth: 400mm
  • Height: 33mm

Important actions

Upon delivery of your new ChargeLite™ Locker 32 you must:

Serial Numbers:

Take a note of your product serial number which can be found on the silver plate on the side of the unit. This number will begin with 'CL' (on older models it will begin with 'CB'). Store this number in a safe place. You will need to quote this number for all enquiries relating to your unit.

Key Numbers:

Take a note of your key number(s) located on the key itself and store this in a secure place. You will need this if you wish to order additional keys.

User opening key lock on ChargeLite Door
Figure 1: Opening a ChargeLite™ locker door with a Cam lock key

PIN and MIFARE® Locking:

All trolleys and lockers in the ChargeLite™ range can be fitted with PIN or MIFARE locks as an upgrade. Please refer to the relevant user guide below for the for PIN or MIFARE® Lock(s) installed on your ChargeLite (printed instructions will be supplied, you will be able to tell which lock(s) you have installed from this booklet). 

If you have PIN locks fitted, refer to the user guide here: KL1000 G3

If you have MIFARE locks, refer to the user guide here: KL1000 RFID

PIN code lock installed on ChargeLite
Figure 2: PIN lock installed on ChargeLite™

Activate Your Warranty:

Visit lapsafe.com/activate to activate your Lifetime Warranty. Your warranty will not be valid unless you do this.

Health & Safety:

Overview

Your ChargeLite™ Locker 32 is supplied fully assembled, tested and ready for installation.
Each ChargeLite™ Locker 32 has a camlock keyed lock on the front door as standard and two additional, ‘keyed alike’ locks for access to the side compartment the lower front compartment.

We publish separate instructions for the use of the locks fitted on your particular ChargeLite™ Locker 32.
The side compartment contains the power sockets for your AC adapters (AC models), or power banks (USB-C models). As standard, Type G UK power sockets are installed, but there is a manufacturing option to have Type C/Type F Schuko Euro power sockets.
The power to the sockets is controlled through a Power Management Cassette that is fixed in the top of the side compartment of your ChargeLite™ Locker 32.

ChargeLite Locker power cassette diagram
Figure 3: ChargeLite™ Locker power cassette


Your ChargeLite™ Locker 32 is supplied with a 2 metre mains lead.

Installation

The ChargeLite™ Locker 32 is floor standing and because of its weight it must be secured to a wall to prevent any risk of it toppling forwards. An adjustable, anti-topple bracket is integrated into the top of the locker and can be adjusted to reach across a gap of up to 75mm to the wall.

Always use suitable fixings for the construction of the wall.

For set-up, and to a lesser degree when in use, access will be required to the right-side compartment and both the mains power connection and the extractor fan (if fitted) are on this side so we recommend a gap of at least 150mm is left between the locker and the next item of furniture or wall.

WARNING: Because surfaces vary widely and the fitting location and method of fixing is out of LapSafe®’s control, it is imperative that you consult with appropriate engineering, architectural, or construction professional to ensure that your ChargeLite™ Locker 32 is affixed properly and that the substrate is suitable to handle applied loads.

Front Door Operation

Once the door lock is released the hinge allows the locker door to swing through approximately 150 degrees until it meets the side of the locker.

  • Do not let go of the door while it is moving.
  • Do not force the door in either direction.

Both of these actions could damage the door or the locker carcase.

Power Sockets

The locker power sockets are housed in the side compartment and they are designed to provide power for small loads up to a maximum of 90 watts per socket (nominal rating of the AC adapter). 

UNDER NO CIRCUMSTANCES SHOULD A HEAVY LOAD BE PLUGGED INTO A SOCKET.

Power Management Cassette

The power management cassette in the top of your ChargeLite™ Locker 32 may get warm when it is handling a significant electrical load for a period of time and this, in turn, may make the top of the locker feel warm to the touch.
This is completely normal and will cool down when the power demand reduces.

Thermal Trip

In the United Kingdom the detachable mains lead carries a fuse for the protection of users.
In the event that your ChargeLite™ Locker 32 has been installed with no wall plug the power management cassette also has a resettable thermal trip. This trip acts in much the same way as a fuse to protect users and it can be re-set. The thermal trip is mounted on the back edge of the power management cassette in the top of the side compartment.
When the trip has operated there will be no power to the sockets and the centre button of the trip will be extend by approximately 12mm.

In the event of a trip:

  1. First switch off the power supply and then check if the reason for the tripping is apparent and If possible correct the issue.
  2. Allow at least 60 seconds after it has tripped and do not reset the trip with the mains power switched on.
  3. Press the centre of the button back into the trip. When re-set the button will stay pressed in when you release your finger.
  4. Restore power to the power cassette and check that the trip remains set.
  5. If the trip operates again you should first switch off the mains and then switch off or unplug everything in the locker sockets.
  6. Re-set the trip (items 2 and 3 above)
  7. Restore power to the power cassette and check that the trip remains set.
  8. Then, one by one, re-plug everything into the locker sockets, switch on and check that the trip remains set.

If the trip will not reset or it continues to trip, there may still be a fault somewhere or the trip may have developed a fault. Please contact Support on 0800 130 3456 or support@lapsafe.com

Charge Only Set Up

Please ensure the cabinet is unplugged when you are loading AC adaptors in the ChargeLite™ 

First remove the side compartment door.

  • Unlock and remove the right side compartment door
  • Tilt the top of the door outwards.
  • There is an earth strap onto the top of the door which will need to be disconnected by pulling the connector off the tab. (This connection must be reinstated when the door is replaced).
  • Then gently lift the door out of its slots in the base of the locker and place it to one side.

Now the sockets and AC adapter storage shelves can be accessed.

  • ‘In-plug’ AC adapters can be plugged directly into the sockets and the changing lead passed through the grommeted holes at the front of the locker.
  • ‘In-line’ AC adapters can be loaded onto the shelves and secured behind the elastic strap before passing the charging leads through the grommeted holes and plugging the power leads into the sockets.
Figure 4: In-plug AC Adapter
Figure 5: In-line AC Adapter

USB-C Charging Set Up

  1. Unlock and remove right side compartment door 
  2. Tilt the top of the door outwards.
  3. You will find the two USB-C power banks installed vertically in the side.
  4. You will find the USB-C to USB-C charging leads provided in boxes inside the bottom of the service area. Remove the cables from the packaging.

    USB-C cable boxes in the Chargelite rear compartment
    Figure 6: USB-C Charging lead boxes (ChargeLite™ Trolley used for reference).
  5. Plug the straight USB-C connectors into the the power banks, leaving the right angled connectors available to connect the devices too. Thread the cables through to the bays as described in the Positioning the Charging Leads section. Ensure to connect the leads in a top down order, and to pass the leads through each gromet. 

    Plugging USB-C charging leads into the power banks at the rear of the ChargeLite trolley
    Figure 7: Plugging charging leads into the power bank
  6. The cables must be tied onto the shelves in the front right corner before beiong positioned on the shelves. There are holes in front of each gromet for securing the cables. 

    Figure 8: Position of cable tie brackets near to gromets. 
  7. Open the bag of white cable clips. These hold the charging leads in place on the ChargeLite™ shelves. 

    Chargelite accessory bag with cable clips highlighted
    Figure 9: USB-C Cable clip bag
  8. Install the white cable clips into the bays by pushing them into the holes provided at the front of the shelves. Different positions are available at the left and right hand side of the locker bays. 

    Installing cable clips on chargelite shelves
    Figure 10: Installing USB-C Cable Clips (shown on ChargeLite™ Trolley)
    ChargeLite locker full shelves-annotated.png
    Figure 11: Available positions for the USB-C cable clips (these positions are available for all shelves)
  9. Then thread the cables through the white clips you placed previously. 
    • These clips hold the cables in place and stop the leads from being pushed off the shelf.

      Threading USB-C charging leads through white clips installed on the trolley shelves
      Figure 12: Threading the charging leads through the cable clips
  10. Plug the devices in. Check that the LED display turns on when the device is plugged in. 
    • There is a charge status indicator bar with a series of LED lights located above the left door of the ChargeLite. The LED's on this bar should turn on and display the following:
      • The LED is turned off when no device is plugged in/charging
      • The LED is red when the device is charging
      • The LED is Green when the device is fully charged or near full charge. 
    • The USB-C charging cables also have LEDs at the ends of the USB-C connectors
      • The LED on the USB-C charge cable is red when the device is charging
      • The LED on the charge cable is blue when the device is fully charged, or near fully charged

        charge-lights full usb-c cropped.png
        Figure 13: USB-C charge status display

Positioning the Charging Leads

This step applies for both AC adapter charging and USB-C charging models. 

Open the front door of the locker and consider where the charging lead needs to be positioned based on the device that is to be stored/charged.

On the front right corner of each shelf there is a cable management slot that will hold the charging lead at the correct length to reach the charging port of the device. Make a small loop in the charging lead and pass it onto the slot. (The lead can be installed in the slot on the same shelf as its device or in the shelf above – whichever works best for your devices)

Feed any excess lead back through the grommet into the side compartment.

Follow this process for both AC adapter charging and USB-C charging models. 

Network Connectivity Option

Below the front door there is a key controlled compartment that is ready to house a network switch or switches (Netgear JSG524 or similar).

Power for the network switch(es) can be fed down from the socket compartment into this compartment through the 30mm hole at the rear.

The network leads can pass up into the side compartment through the rectangular cut-out at the front of the locker.

An up-link lead can be passed through the hole at the right, rear of the locker, just above the power connection socket.

Adjust the length of the network leads onto each storage shelf and use the stud fixings beneath the fan cut-outs on the side of the locker to secure them in position.

Timer

ChargeLite Lockers now have a plug in timer included as standard. This allows you to set active usage periods for the trolley, and not use excess power when not in use. You can locate this on the top AC adapter block. Please remove this, plug the timer into the wall and then plug the trolley charging lead into the timer.

 

View the timer user manual here

On initial delivery of your laptop locker, the LCD display on the timer may not be illuminated. This is because the timer needs time to charge before use. It is recommended to charge the timer for 14 hours after the initial installation to charge the memory back-up battery. 

Note: On older models, the timer was offered as an additional option. 

Modifications

DO NOT MAKE ANY MODIFICATIONS TO THE WIRING OF YOUR CLASSBUDDY™ LOCKER 32

The power management cassette protects both users and devices against potentially harmful in-rush currents at start up, residual currents after power down and over current when in use.
Any modification to the power management system will negate your warranty and could make your ChargeLite™ Locker 32 dangerous to use.

ChargeLite™ Options

Network Connectivity

If your trolley features network connectivity, you can plug the trolley into your network by connecting a standard network cable into the auxiliary point on the back of the trolley.

Data Transfer (DTK)

If your purchase includes DTK your trolley will be supplied with sufficient network cables to connect each device to the installed network switch.

ChargeLite Network Connectivity.png
Data Transfer Port (shown on ChargeLite™ Trolley)

Warranty, Care and Maintenance

Warranty

The ChargeLite™ range comes with Lifetime Parts & Labour Warranty. Full details of our warranty are on our website: lapsafe.com/warranty

Your warranty must be activated. To activate your warranty visit our website: www.lapsafe.com/activate

Care & Maintenance

Do:

  • Lock your ChargeLite™ Locker 32 when not in use, keep your keys in a safe place and not in the same room as the locker
  • Read the Health and Safety guidelines in the user guide and share this information with all users
  • Activate your warranty at lapsafe.com/activate-warranty
  • Unplug charging leads before removing devices from the locker

Do not:

  • Do not leave keys in the doors
  • Do not remove doors
  • Do not modify the ChargeLite™ Locker 32 in anyway without contacting LapSafe® first

Cleaning

Do:

  • Your ChargeLite™ Locker 32 has a powder coat finish which is very durable and can be wiped clean using a mildly soapy cloth.
  • To remove more stubborn marks or perhaps an adhesive residue you can use a gentle solvent such as white spirit or a mild solvent-based cleaner.

Do not:

  • Do not soak any areas of the locker
  • Do not get the power cassette or the locker sockets wet
  • Do not soak any area with solvent
  • Do not use solvent cleaners on the locks

Disconnecting your Unit from the Mains Supply

Your ChargeLite™ unit is connected to the mains supply via a mains lead. There is an IEC connector at one end (plugs into the unit), and a 13amp mains plug at the other (plugs into the wall mains outlet).

Before carrying out any cleaning, accessing the service area, or moving a mobile unit from one location to the next, disconnect the mains power.

13 amp Mains Plug (Switched)

Switch OFF the outlet and remove the plug from the socket. If access to the service area is required, you can only gain access by removing the IEC plug to ensure the unit is not plugged in. 

Cleaning of fans

Depending on the model, your ChargeLite™ unit may have thermostatically controlled fan(s) in the rear panel. Under normal operating temperatures, the fan is off. The fan will come on when the unit exceeds a pre-set temperature and continue to run until the temperature lowers below its lower set point. If the temperature rises, the unit will shut down automatically and sound an audible alarm. 
Over time, dust and debris can partially block the fan and ventilation holes, preventing maximum airflow and causing the unit not to cool as expected.

Therefore, it is recommended that the fan blades and ventilation holes be checked and cleaned at least once every three months or if you suspect an increase in normal running temperature or if the unit shuts down.

To clean the fan and ventilation holes, carefully agitate the dust with a suitable dry brush and extract the loose particles with a vacuum cleaner. Additionally, the ventilation holes can be wiped with a "damp" (not wet) cloth. Do not use a damp (or wet) cloth on the fan housing, as the primary charging electrics are behind.

Health and Safety

The ChargeLite™ Range manufactured by LapSafe® have been thoroughly tested and certified by an authorised and INDEPENDENT notified testing house before sale.
Full CE and UKCA compliance, which includes the requirements of LVD and EMC directives, is a STANDARD FEATURE of any solution manufactured by LapSafe®, as are many more built in safety features.
CE and UKCA Marking can be found on the product serial number plate, usually at the lower rear of the cabinet.

A CE and UKCA Declaration of Conformity Certificate is issued and can be found at the foot of this document. 

Please review the following safety information:
At no time are the service areas of the ChargeLite™ Locker to be opened by anyone other than an authorised person.
 
At no time should anyone attempt to physically lift the locker, as this could cause injury to the persons concerned and even damage to the locker, which will invalidate the manufacturer’s warranty. Should the movement of the locker require this type of action, you are advised to seek advice from the authorised person. In such circumstances, the matter should be referred to LapSafe® for consultation and advice.

The information above is not exhaustive. Contact LapSafe® should you have any concerns.

WARNING: Hand and power tools can be dangerous when used incorrectly and the user should be trained to use work equipment and have an understanding of the HSE leaflet, ‘using work equipment safely’ (INDG229)

Please also refer to the manufacturers documentation for specific information about the equipment you are using.

Explanation of Symbols

Electrical Hazard - HIGH VOLTAGE WARNING

This unit is recommended for use with a switched wall socket.

Caution

Before connecting or removing the mains plug, ensure that the wall socket is in the 'off' position. 

No Liquid

Avoid all contact with liquids

Refer to User Manual

See User Manual for guidance

Protective Earth Icon

CE certification mark

This product is CE Certified

UKCA certification mark

This product is UKCA Certified

Disposal

The crossed-out wheelie-bin symbol on your product, battery, literature or packaging reminds you that all electrical and electronic products and batteries must be taken to separate collections at the end of their working life. Do not dispose of these products as unsorted municipal waste: take them for recycling. For info on your nearest recycling point, check with your local waste authority.

 

Useful Links

Support Enquiries:

Warranties:
Warranty Activation: www.lapsafe.com/activate-warranty
Warranty Details: www.lapsafe.com/warranty
Replacement Keys:

Declaration of UKCA and CE Conformity

The certificate of UKCA and CE conformity for the ChargeLite™ range is available for download at the bottom of this page.

+44 (0)1787 226 166

sales@lapsafe.com

www.lapsafe.com

LapSafe® Self-Service Solutions Ltd
3 Wakes Hall Business Centre,
Wakes Colne, Colchester, Essex
CO6 2DY

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ChargeLite™ (formerly ClassBuddy™) Wall Installation Guide

Introduction

This manual also covers ClassBuddy™ branded wall units. 

Decide on a suitable location for your ChargeLite™ Wall to be mounted.
The unit must be fixed to a solid wall or directly to studs, if the unit is being fitted to a non-solid wall. The use of hollow wall or plaster board type fixings are not recommended. Allow space above and below the
wall unit for ventilation.
 

Ensure that you check the wall prior to any drilling and fixing for electrical cables or other services that may be in the wall/void. Make sure the unit is at an acceptable user height. We recommend installing the ChargeLite Wall between a height of 800-1200mm to ensure the locker bays are available at accessible heights for your end users. 


Select suitable fixings for the wall that you are fixing to and ensure that you use a minimum of 9 of the possible 16 fixing positions available (Ensuring as even distribution as possible).


IMPORTANT Two people are required to carry out the installation.

Product Weight: 28kg

 

Tools Required

  • Corded or cordless power drill (hammer-action required for solid walls)
  • Drill-bit to suit your fixing type (refer to manufacturer’s instructions)
  • Pencil/Pen (to mark hole positions)
  • Spirit level
  • Hammer
  • Screwdriver/Impact Driver
  • Vacuum cleaner

Fixings Required (solid wall)

  • 9 Screws 7.5mm x 60mm long
  • 9 Wall Plugs 10mm x 50 mm long

Product Weight: 28kg

Installation Process

  1. Stand Up

    • Once unpacked, stand the unit up and ensure you have a clear working space around all sides. 
  2. Open doors

    • Open the left hand side door with the white key, and the right hand side door with the black key. 

      ChargeLite wall locker with left door open showing device bays
  3. Unscrew holding nuts

    On the bottom right hand side of the unit, there are two holding nuts that need to be unscrewed, these can be unscrewed by hand. 

    • Once you have done this, lock the doors back up. 

      Higlited picture of the holding nuts on the floor of the ChargeLite wall
      Holding Nuts
      Zoomed in view of the holding nut
  4. Unhook Mounting Bracket

    Unhook the mounting bracket by titling the ChargeLite™ Wall forward and pushing the mounting bracket down. 

    Diagram showing how to remove the ChargeLite wall from the mounting bracket.

     

  5. Level the Mounting Bracket

    Hold the mounting bracket up against the wall with the bottom lip facing towards you. 

    Use a spirit level to make sure the bracket is level on the wall and ensure the hanging slots are at the top. 

    ChargeLite™ wall mounting bracket with spirit level

    You may need two people for this. 

  6. Mark Drill Holes

    Use the pencil or marker to mark all the fixing holes, then remove the mounting bracket. 

    Marking out fixing holes using the ChargeLite mounting bracket
  7. Drill Holes

    Drill holes for fixings in accordance with the manufacturer's instructions. 

    The following instructions are for brick walls only. 

    • Ensure an even distribution of fixings. 
    • Use a minimum of 9 fixings

      Drilling the mounting bracket screw hole
      Placing wall plug in the screw hole
  8. Secure Mounting Bracket

    Place the mounting bracket back onto the wall with the bottom lip facing towards you, and screw your fixings into place in accordance with the manufacturer’s instructions.

    Screwing the mounting bracket to the wall
  9. Hook the Wall Unit

    Once the mounting bracket is secured lift the ChargeLite™ Wall into place.
    There are six hooks along the sides that the unit slides onto.
     

    Two people are required to lift the ChargeLite™ Wall.


    Ensure that ChargeLite™ Wall is hooked on correctly and that the three lower studs are through the fixing holes before gently releasing the unit.

  10. Secure

    Once in place, open both doors again (Step 2) and screw the two holding nuts in onto the studs that you removed in Step 3. 

    Screwing the holding nuts onto the studs on the floor of the ChargeLite

Complete

Your new ChargeLite™ Wall should now be successfully installed onto your wall and you are ready to load your cables and devices.
Please refer to the user guide that is supplied with your ChargeLite™ Wall for further information.
Please read the Health and Safety guidance in the User Manual.
 

If you have any problems please do not hesitate to contact our support team.

Useful Links

Support Enquiries:

Warranties:
Warranty Activation: www.lapsafe.com/activate
Warranty Details: www.lapsafe.com/warranty
Replacement Keys:

 

+44 (0)1787 226 166

sales@lapsafe.com

www.lapsafe.com

LapSafe® Self-Service Solutions Ltd
3 Wakes Hall Business Centre,
Wakes Colne, Colchester, Essex;
CO6 2DY

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ChargeLite™ 24-Hour Digital Timer
pro-ELEC User Manual.jpg

Keyboard Definition

MASTER CLEAR

Clear all data in memory including current time and all programs.

RANDOM

Set or cancel random function.

CLOCK

Set current time combined with buttons WEEK, HOUR, MIN. Select 12 or 24 hour mode combined with button TIMER.

Activate summertime function combined with button ON/AUTO/OFF.

TIMER

Set programs combined with buttons WEEK, HOUR, MIN. Select 12 or 24 hour mode combined with button CLOCK.

ON/AUTO/OFF

Select operating modes of timer.

WEEK

Set week combined with button CLOCK or TIMER.

HOUR

Set hour combined with button CLOCK or TIMER.

MIN

Set minute combined with button CLOCK or TIMER.

RST/RCL

Override programs or recall the overridden programs.

General Features

• 10 ON/OFF programs with 1 minute step.

• MANUAL ON/AUTO/MANUAL OFF selectable.

• 12/24 hour mode selectable.

• Large LCD display with second.

• Summer time function available.

• Random function with a random advance of 10-31minutes between 6:00 PM and 6:00 AM.

• 16 combinations of day or blocks of days available as follows

  • MO
  • TU
  • WE
  • TH
  • FR
  • SA
  • SU
  • MO, TU, WE, TH, FR, SA, SU
  • MO, TU, WE, TH, FR
  • SA, SU
  • MO, TU, WE, TH, FR, SA
  • MO, WE, FR
  • TU, TH, SA
  • MO, TU, WE
  • TH, FR, SA
  • MO, WE, FR, SU

Initial Operation

  1. Plug the timer into a regular 250 Volts power outlet and turn the power on. Leave for approximately 14 hours to charge the Memory Back-up battery.
  2. Clear all current information by pressing MASTER CLEAR button with a sharp object such as a pen or pencil after charging.
  3. The timer is now ready to be set up for use.

Setting Current Time

  1. Press CLOCK button and hold, simultaneously press WEEK button until the actual day is displayed. Continue by pressing HOUR or MIN button until the current hour or minute is displayed. When setting, the buttons WEEK, HOUR or MIN can be held down for rapid forward counting.
  2. Release both buttons. The week and time will be set.
  3. To reset incorrect time, repeat above steps.

Setting Programs

TIP: When verifying your programs ensure that the settings do not overlap, especially when using the block option. If there are program settings overlapping, the timer ON or OFF will be executed according to program time, not by program number. Program OFF has the priority over program ON.

  1. Press TIMER button and release. LCD shows ON_1. The first ON setting can be made now.
  2. Press WEEK button to set the day or block of days. Set the time by pressing HOUR and MIN button.
  3. Press TIMER button again to finish the first ON setting and enter into the first OFF setting. LCD shows OFF_1. By repeating 2 to make the first OFF setting.
  4. Press TIMER button again to finish the first OFF setting and enter into the 2nd ON setting. Repeat 2 and 3 to program remaining settings. Press TIMER button and hold for 2 seconds to enter fast advance.
  5. After completing the settings update, press CLOCK button. The timer is ready to operate.

    EXAMPLE: Timer ON at 17:15 and OFF at 22:30 everyday

  • a. Press TIMER once and release. LCD displays ON_1
  • b. Press WEEK till LCD displays “MO, TU, WE, TH, FR,SA, SU”
  • c. Press HOUR till LCD displays 5:00PM or 17:00
  • d. Press MIN till LCD displays 5:15PM or 17:15
  • e. Press TIMER again and release. LCD displays OFF_1
  • f. Repeat the above c. and d. till LCD displays 10:30PM or 22:30

Manual On/Auto/Manual Off Setting

Operating modes can’t be changed during program settings.

  1. Press ON/AUTO/OFF button to revert the three modes in turn.
  2. The programs can only be executed in AUTO mode. When AUTO is selected, the timer operates as the programs. In MANUAL ON or MANUAL OFF mode all programs are ignored and the timer doesn’t operate. When MANUAL ON mode is selected, power output is always ON. When MANUAL OFF mode is selected, power output is permanently off.
  3. When the mode is turned from MANUAL ON to AUTO, the timer will keep the setting of MANUAL ON until to the next timer setting.

Random Function

  1. Press RANDOM button. LCD displays R(RANDOM). RANDOM function is activated.
  2. When this function is ON, the settings will be executed with a random advance of 10-31 minutes between 6:00 PM and 6:00AM.
  3. Press the RANDOM button again to cancel this function. Random function can’t be set during program settings.
  4. The RANDOM function can only be executed in AUTO mode between 6:00PM and 6:00AM.
12/24 Hour Mode

Press CLOCK and TIMER simultaneously to turn the time display between 12 and 24 hour mode.

Summertime Function

1. Press CLOCK and ON/AUTO/OFF simultaneously. LCD shows S(Summer time). Clock advances 1 hour.

2. To revert to winter setting, press the two buttons again. Clock moves backward 1 hour. S disappears in LCD.

Specifications

Voltage : 250V AC, 50Hz

Max Load : 13A, 3200W

Min Setting Time : 1 Minute

Operating temperature : -10°C to +40°C

Accuracy : ±1 minute per month

Battery backup : NiMH 1.2V >100hours

Safety Notice:

Don’t plug in an appliance where the load exceeds 16 Amp. Always ensure the plug of any appliance is fully inserted into the timer outlet. If cleaning of the timer is required, remove from mains power and wipe timer with a dry cloth.

Do not immerse Timer in water or any other liquid. 

Heaters and similar appliances should never be left unattended during operation. The manufacturer recommends such appliances not be connected to timers.

 

+44 (0)1787 226 166

sales@lapsafe.com

www.lapsafe.com

LapSafe® Self-Service Solutions Ltd
3 Wakes Hall Business Centre,
Wakes Colne, Colchester, Essex
CO6 2DY

 
See more